Cloud SaaS Change & Deployment Engineer

Google Inc.; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading technology company seeks an Outcome Customer Engineer to manage SaaS customer deployments and ensure they realize maximum value from their investments. This role requires 10+ years of experience in cloud-native architecture and strong problem-solving skills. You will provide technical leadership, clear blockers, and oversee the deployment plan while driving customer adoption. The ideal candidate will blend technical expertise with sales acumen to facilitate seamless transitions into production.

Qualifications

• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management.
• Experience with presenting to technical stakeholders or executive leaders.

Responsibilities

• Develop and orchestrate a structured, end-to-end deployment plan.
• Leverage skills like coding or debugging to resolve technical blockers.
• Track progress of ramping license agreements.

Skills

Cloud-native architecture

Stakeholder influencing

Problem-solving

Programming languages (e.g., Python, Java)

Education

Bachelor's degree or equivalent practical experience

Job description

A leading technology company seeks an Outcome Customer Engineer to manage SaaS customer deployments and ensure they realize maximum value from their investments. This role requires 10+ years of experience in cloud-native architecture and strong problem-solving skills. You will provide technical leadership, clear blockers, and oversee the deployment plan while driving customer adoption. The ideal candidate will blend technical expertise with sales acumen to facilitate seamless transitions into production.