Clinical Training Specialist

IQVIA; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global provider of clinical research services is seeking a Portfolio Transformation Project Specialist in Birmingham. The role involves supporting clinicians in the transition to new surgical devices, ensuring they are trained and supported throughout the process. Ideal candidates should have a Bachelor’s degree in Biomedical Engineering or related fields, and experience in medical settings. This position requires excellent communication skills and the ability to engage with diverse stakeholders.

Qualifications

• Experience of working in theatre/surgical setting.
• Knowledge of medical device regulations & healthcare compliance standards.
• Proven experience in medical device sales, account management, or product lifecycle management within the Medtech Industry.

Responsibilities

• Serve as the primary point of contact for healthcare providers during product transition.
• Support clinical & non-clinical teams with the transition.
• Ensure clinicians are trained on the safe use of alternative devices.

Skills

Excellent communication

Customer Service Skills

Negotiation

Collaboration

Education

Bachelor’s Degree in Biomedical engineering, Life sciences, Business, or related field

Tools

One Force

Power BI

Job description

Portfolio Transformation Project Specialist

Birmingham

Our client is devoted to shaping the future of surgery by advancing innovation, addressing the most pressing healthcare issues, and improving lives every day. Our product portfolio includes energy devices, wound closure, endo‑mechanical, cardiothoracic, gynae, urology and thyroid and biosurgery surgical devices.

The Portfolio Transformation Project Specialist will be responsible for implementing the newer, innovative versions of our clients surgical MedTech – supporting surgeons/ clinicians on the use of our client’s updated portfolio to be implemented across the trust.

Our client has a strong heritage (>135 years) in innovation – and they are continually updating their devices to newer forms – which in turn have new codes for ordering/ customers need to be updated about which product need replacing and the value associated with the newer forms etc. Customers will also need to be trained in theatre on the new devices.

This role will be responsible for working within hospitals in the region ensuring customers are supported in product transition and product discontinuation. This is a critical role driving the evolution of our portfolios and shaping the future of J&J Medtech Surgery.

Key Responsibilities

• Serve as the primary point of contact for healthcare providers and hospital procurement teams during the product transition process.
• Supporting clinical & non‑clinical teams with the transition to alternative devices/or patient treatment options.
• Ensure clinicians are fully trained/supported on the safe and effective use of alternative devices.
• Work closely with the J&J Medtech Surgery Portfolio lead, marketing, sales and cross‑functional teams across J&J Medtech surgery.
• Align activity against Portfolio Transformation Strategy and measure success during monthly business reviews utilising business tools such as One Force, Power BI.
• Utilise One Force to document all product transitions, product discontinuation activities, customer interactions and compliance records accurately.
• Gather feedback from healthcare providers to improve future product lifecycle strategies.

Qualifications

• Bachelor’s Degree in Biomedical engineering, Life sciences, Business, or related field; preferred.
• Experience of working in theatre/ surgical setting
• Proven experience in medical device sales, account management, or product lifecycle management within the Medtech Industry; preferred but not essential
• Knowledge of medical device regulations & health care compliance standards.
• Excellent communication, negotiation, and customer service skills.
• Ability to communicate to a range of stakeholders including: clinical and non‑clinical stakeholders.
• Ability to collaborate effectively with clinical teams and marketing teams.

Please note this role does not offer sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com