Clinical Team Administrator

Tees, Esk and Wear Valleys NHS Foundation Trust; Morpeth; On-site; GBP 24,000 - 29,000; Full time

Job summary

A regional health services provider in Morpeth seeks a Clinical Team Administrator to support multi-disciplinary teams in providing holistic care in HMP Northumberland. This role involves managing inquiries, supporting coordination efforts, and maintaining patient records. The ideal candidate must demonstrate strong organizational skills and customer service experience. Starting salary is £24,625 with extensive benefits including a welcome bonus and opportunities for career progression within the NHS.

Benefits

Generous NHS pension scheme

27 days annual leave plus bank holidays

£3,000 welcome bonus

Responsibilities

• Deal with enquiries to the clinical team, ensuring messages are communicated accurately.
• Serve as the first point of contact for professionals responding helpfully.
• Support diary management and appointment coordination, arranging and minuting meetings.
• Create and maintain case note files for patient appointments.
• Undertake general office duties as required.

Job description

Overview

We have an exciting opportunity for a Clinical Team Administrator to join the Health and Justice Mental Health team based in HMP Northumberland. This role supports multi‑disciplinary teams, providing holistic care to patients in prison. The position offers flexible working options and a chance for progression within the NHS.

Responsibilities

• Deal with enquiries to the clinical team, healthcare and prison professionals, taking action where necessary and ensuring messages are communicated accurately and in a timely manner.
• Serve as the first point of contact for other professionals responding in a helpful manner to enquiries or other issues raised.
• Support diary management and appointment coordination, arrange and minute meetings, and distribute agendas and papers.
• Create and maintain case note files that are up to date and available for patient appointments/admissions, liaising with other departments and sites.
• Undertake general office duties as required, including ordering supplies, filing, photocopying, etc.

Salary & Benefits

Starting salary of £24,625 per annum, a generous NHS pension scheme, an initial 27 days annual leave plus bank holidays. A £3,000 Trust welcome bonus will be applied to this post – £1,500 upon joining the Trust, £750 after year 1 and £750 after year 2 (applicable only to external candidates).

Visa Sponsorship

We offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility.

Training & Development

Appropriate training will be provided to ensure you can fulfil and excel within the role. Training and development opportunities are available, offering the possibility for career progression into other areas of work.

NHS Trust Information

Tees, Esk and Wear Valleys NHS Foundation Trust is committed to staff, service users and visitors protection. All buildings are smoke free under the no smoking policy. The Trust operates the Mental Health & Learning Disability NHS Trust for County Durham, Darlington, Teesside, North Yorkshire, York and Selby, providing a range of mental health services.