Clinical Support Worker - Wirral (Inpatient)

NHS; Wirral; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in Wirral seeks a caring and dedicated Clinical Support Worker for its adult and older people services. The role involves providing compassionate care while working within a multi-disciplinary team. Candidates should have a mental health qualification or a willingness to learn. The position offers a competitive salary range of £24,937 to £26,598 per year, with opportunities for ongoing training and career development. This is a fantastic opportunity to join a trusted healthcare organization committed to high-quality patient care.

Benefits

Ongoing training and career development

Supportive multi-disciplinary team

Qualifications

• Willingness to complete an apprenticeship suitable for Clinical Support Worker role.
• Demonstrated ability to work collaboratively with colleagues and service users.
• Previous experience working with adults with severe mental health needs.

Responsibilities

• Provide compassionate support to service users in accordance with Trust values.
• Work effectively as part of a multi-disciplinary team.
• Adhere to Trust policies and contribute to ongoing care plans.

Skills

Mental Health qualification or commitment

Understanding of mental health legislation

Knowledge of confidentiality issues

Experience providing good quality care

Collaborative working with teams

Education

Health and Social Care qualifications

Mental Health NVQ level 3

Completion or commitment to Care Certificate

Job description

Clinical Support Worker – Wirral (Inpatient)

Closing date: 18 December 2025

New entrants to the NHS: this role is not eligible for sponsorship.

Are you a caring and compassionate Support Worker looking for a fresh opportunity? CWP may have the role for you. We have permanent, full‑time and part‑time vacancies for Clinical Support Workers in our Bed‑based adult and older people services at Springview Hospital, Wirral.

The Trust supports the Real Living Wage (RLW) hourly rate set by the Living Wage Federation and will add a pay supplement if the national A4C hourly rate falls below this.

Main duties of the job

Wards cater for acute admissions, assessment and treatment of dementia care, psychiatric intensive care and rehabilitation inpatient services. You will work on a rotational shift basis, including days and nights.

You will be part of a supportive multi‑disciplinary team and share an ethos of collaborative working with service users, carers and other stakeholders.

We are proud to be caring, competent and compassionate, with patients at the heart of everything we do. We aim to provide high‑quality, safe services that improve health, well‑being and independence. We are looking for motivated, caring people who commit to teamwork and innovative delivery of excellent standards of care. A positive attitude and excellent communication skills are key.

In return, CWP provides benefits such as regular supervision, ongoing training and career development opportunities.

About us

Cheshire and Wirral Partnership (CWP) provides health and care services to over one million people, covering mental health, learning disability, community physical health and all‑age disability care, plus services at three GP surgeries in Cheshire.

With around 4,500 staff across 73 sites, our services reach Wirral, Cheshire, Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

We are rated Outstanding for Caring by the Care Quality Commission and Good overall. As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, we are committed to inclusive recruitment and welcome applicants who have experience accessing our services.

New starters commence on a fixed start date each month, in line with our Prepare to Care (P2C) induction programme. P2C offers up to three weeks of training to meet initial training requirements.

Whether you are just starting or wish to apply your existing skills, CWP offers a range of roles.

Job responsibilities

For full details of main responsibilities, please download the complete job description.

Our recruitment selection processes base decisions on competence (see person specification) and values. We interview around Trust values, exploring what, how and why you do it. Prepare your application to reflect your understanding of Trust values and provide examples from your experience that demonstrate these behaviours.

If you have a disability defined under the Equality Act 2010 and meet the essential criteria in the person specification, please answer "YES" to the Guaranteed Interview Scheme question.

Applicants with special support needs should inform the team to accommodate this in the interview and selection processes.

We encourage applications from armed forces community applicants who meet essential criteria.

Applicants should be ready to pay for their DBS check; costs are deducted from salary after appointment, and a £16 annual fee applies to the DBS Update Service.

New entrants to the NHS will begin on the minimum of the stated salary scale.

Apply early as we reserve the right to close the vacancy before the advertised date if a large number of applications are received.

Person Specification

Qualifications

• Appropriate Mental Health qualification or willingness to complete an apprenticeship suitable for Clinical Support Worker role
• Will work towards the appropriate Mental Health NVQ level 3 once in post or equivalent experience
• Demonstrate a range of work procedures and practices and exhibit knowledge and skills
• Completion or commitment to complete the Care Certificate (CWP in‑house 2‑day training within 3 months of start)
• Qualifications in Health and Social Care or related disciplines

Knowledge and Expertise

• Understanding of CWP, including mental health services and the Trust’s role in the health economy
• Knowledge of confidentiality issues in mental health policy and practice interventions
• Knowledge of CWP observation policy (policy available on CWP website)
• Understanding of mental health legislation and policies

Experience

• Demonstrated ability to provide good quality care while adhering to Trust policies and procedures, and progressing towards Care Certificate
• Experience of working collaboratively with colleagues, wider teams, service users, etc.
• Supporting others in a care setting, whether professional, lived experience, or voluntary
• Previous experience working with adults with severe mental health needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check to identify any previous convictions.

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Salary: £24,937 to £26,598 a year (pro rata)