Clinical Support Worker - Ward 2

NHS; Walsall; On-site; GBP 18,000 - 22,000; Part time

Job summary

A leading healthcare provider in Walsall is seeking compassionate Clinical Support Workers to assist in providing exceptional care for elderly patients. The role demands a commitment to enhance the quality of life for residents, support their daily activities, and maintain a collaborative environment with nursing staff. Suitable candidates will have completed Level II HCA training or be willing to undertake it, along with excellent communication skills. Flexible part-time and full-time shifts are available, providing opportunities to contribute positively to patient care.

Qualifications

• Must have completed Level II HCA training or be willing to undertake it.
• Demonstrated need for confidentiality.
• General understanding of the role as outlined in the job description.

Responsibilities

• Assist with hygiene care, nutrition, hydration, and psychological support.
• Record patient's observations and report changes in health status.
• Support nursing staff with clinical treatments as appropriate.

Skills

Safe environment maintenance

Good communication skills

Literate and numerate

Education

Completion of Level II HCA training

Job description

We have several CSW vacancy on ward 2 and an exciting plan to become a dementia unit which will open the opportunity and offer the privilege to care for the dementia patients ,be their voice and provide the best care they deserve.

Ward 2 is a 34 bedded elderly care ward, we pride ourselves on compassionate and person centred care. We also work to make relatives and visitors feel comfortable on the ward and all work together as partners in care for the patient.

We welcome applications from experienced clinical support workers (from NHS and private sector) and also welcome applications from people who live the trust values of Respect Compassion Teamwork and Professionalism.

Part-time and Full-time hours are available, applicants must be willing to work over the twenty-four hour day and have a mixture of shifts (days/nights/weekends).

We are unable to offer sponsorship for this role. If you do not have valid UK Right to Work documentation, please do not apply.

Main duties of the job

Assist in undertaking activities of living in accordance with the care planprescribed by staff.

These duties will include

• Delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support.
• Assist in the taking and recording of patient's observations.
• Report changes to patient's health status to trained nurse for action.
• Support registered nursing staff with clinical treatments and investigations as appropriate, to the level of knowledge and skill. This may include the escort of patients to other departments within the hospital and on occasion to other departments and specialist units off site.

Other Duties

Other duties in addition to the clinical element of this role there are also other essential components that the jobholder will be required to fulfil.

• Assist in the maintenance of general clerical activities to support the clinical environment and patient care. These duties will include answering the telephone, taking and passing on of messages to the relevant person, filing, keeping patient's bedside records tidy etc. Attending ward staff meetings and where necessary acting as a ward representative at specific meetings at the ward manager's request.
• Maintain confidentiality in relation to patients' information obtained either verbally, written or electronically.

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Job responsibilities

As well as the expected duties of a clinical support worker, we would expect that above all your main responsibility is to ensure you always show kindness to patients, your colleagues and visitors to the ward.

That your responsibility is to give the level of care you would want to receive yourself or would expect your loved ones to receive.

Please see Job Description and Person Specification for more information.

Person Specification

Qualifications

• Must have completed Level II HCA training or willing to undertake
• Must demonstrate the need for confidentiality

Skills

• Must be able to maintain safe environment
• Applicants must be literate and numerate, good communication skills are important

Knowledge

• Must demonstrate a general understanding of the role outlined in the job description

Experience

• Skills and experience necessary for the safe and effective performance of the job

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.