Clinical Support Worker

Norfolk Community Health and Care NHS Trust; Holt; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community health organization in Holt is seeking compassionate care staff for its rehabilitation unit. The role involves supporting patients with various needs, ensuring emotional well-being, and assisting nurses in a multidisciplinary setting. Opportunities for training and development are available, with flexibility in shift patterns. Candidates must demonstrate a caring attitude and the ability to adhere to clinical guidelines while maintaining safety and confidentiality.

Benefits

Further training and development opportunities

Supportive team environment

Qualifications

• Capable of accurately documenting patient care in electronic records.
• Ability to support patients' emotional well-being and engage in positive conversations.
• Familiar with infection control procedures.

Responsibilities

• Support the Registered Nurse in delivering patient care.
• Respond to clinical emergencies effectively.
• Maintain a clean and safe clinical environment.

Skills

Communication skills

Empathy

Teamwork

Job description

Pineheath Ward delivers quality, patient centred care within our 24 bedded unit, providing rehabilitation to a group of patients with varying complexities of needs including palliative care. We accept adult patients of all ages who have rehabilitation needs. Our patients come to us following medical, surgical or orthopaedic treatment, sometimes directly from their homes.

Opportunities exist for further training and development within the role. You will be joining an enthusiastic, supportive, friendly multidisciplinary team.

The post involves rotation between day/night duties, full/ part time posts are available. Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another.

Praising NCH&Cs compassionate, inclusive and effective leadership at all levels, the CQC observed that our staff are well supported to make positive changes and innovations.

Main duties of the job

1. To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care.
2. To carry out duties as specified within the trust's Approved Core Task List for Clinical Support Worker (working within assessed competence).
3. To report to registered staff any patient that gives cause for concern or any observed changes in a patient's clinical condition.
4. To support patient's emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities.
5. To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.
6. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.
7. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
8. To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
9. To keep the clinical area clean and tidy maintaining a safe environment.
10. To adhere to trust infection control procedures.
11. To support relatives under the guidance of an RN.
12. To assist with the discharge process for patients directed by RN and or member of Multidisciplinary Team (MDT).

Find out more about working for our organisation here: https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.