Clinical Quality Reviewer

Acorn Care and Education; United Kingdom; Remote; GBP 38,000; Full time

Job summary

A leading care provider in the UK seeks a Clinical Quality Reviewer to ensure compliance with health and educational standards. This role involves conducting nationwide quality reviews, providing feedback, and preparing for external inspections. The ideal candidate will have a strong background in health, education, or social care and experience in quality assurance. Benefits include a 4-day workweek and extensive support resources.

Benefits

Life Assurance

Pension scheme

Mental health support services

Cycle to Work Schemes

Discount options

Qualifications

• Professional background in health, education, or social care (e.g. nursing, social work, psychology, therapy).
• Strong understanding of clinical governance and quality assurance.
• Experience of undertaking audits, reviews, or compliance checks.

Responsibilities

• Conduct regular on-site reviews of clinical provision.
• Assess compliance against the Group’s clinical quality checklist.
• Produce accurate, timely reports for the Director of Clinical Practice & Standards.

Skills

Communication skills

Analytical skills

Attention to detail

Education

Professional background in health, education, or social care

Job description

Overview

We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work.

Job Title: Clinical Quality Reviewer

Location: Home based with travel throughout the UK

Salary: £38,000 per annum

Reports to: Director of Clinical Practice & Standards

Accountable to: Director of Clinical Practice & Standards

About the Role

As the Clinical Quality Reviewer, you will provide independent assurance of clinical practice across Outcomes First Group by conducting regular, nationwide quality reviews of clinical provision within our schools and services. In this pivotal role, you will assess compliance against agreed standards, reporting your findings to the Director of Clinical Practice & Standards and helping to embed a culture of continuous improvement, transparency, and regulatory compliance. Your responsibilities will include reviewing timetables, client sessions, clinical notes, and adherence to policies, with the goal of identifying areas for improvement and ensuring operational teams are held to account. You will be crucial in preparing the Group for external inspections and will travel extensively across the UK to perform your duties. If you have a professional background in health, education, or social care and strong experience in quality assurance and compliance, we invite you to apply.

Quality Assurance & Review

• Conduct regular on-site reviews of clinical provision across OFG schools and services.
• Assess compliance against the Group’s clinical quality checklist, including:
• Timetables and caseload allocation.
• Number and quality of client sessions delivered.
• Client and family feedback.
• Quality and timeliness of clinical notes and reports.
• Use of clinical software and systems.
• Adherence to Group policies and regulatory standards.
• Punctuality, attendance, and professional conduct.
• Provide clear, evidence-based feedback to site leaders and clinical teams.
• Identify areas of good practice and share recommendations for improvement.

Reporting & Compliance

• Produce accurate, timely reports for the Director of Clinical Practice & Standards.
• Ensure that findings are followed up and that improvement actions are tracked.
• Escalate safeguarding or significant compliance risks immediately in line with policy.
• Support the Group’s preparation for CQC, Ofsted, and other external inspections.

Collaboration & Support

• Work with Regional Clinical Leads to align review activity with professional standards.
• Provide constructive challenge to local teams, supporting them to improve practice.
• Contribute to the ongoing refinement of the Group’s quality assurance framework.
• Support training and development initiatives related to audit findings.

Essential Criteria

• Professional background in health, education, or social care (e.g. nursing, social work, psychology, therapy).
• Strong understanding of clinical governance and quality assurance in regulated services.
• Experience of undertaking audits, reviews, or compliance checks.
• Ability to analyse information, identify risks, and make evidence-based recommendations.
• Excellent communication and report-writing skills.
• Confidence to challenge and hold others to account.
• Willingness to travel extensively across the UK.

Desirable

• Experience working in SEND, education, or multi-site organisations.
• Knowledge of regulatory frameworks (CQC, Ofsted, HCPC, BPS, RCOT, RCSLT).
• Experience of leading or supporting improvement projects following audits.

For more information

For more information on the group please visit: https://www.outcomesfirstgroup.co.uk/

For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact [e-mail]

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

• Life Assurance
• Pension scheme with options to increase your contributions
• “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
• Work 4 days, be paid for 5 *T&C's apply - following successful completion of the probation period
• And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:
• A wide range of health, wellbeing, and insurance benefits
• 100’s of discount options valid in the UK and abroad
• Cycle to Work Schemes
• Electric Car Purchase Scheme
• Critical illness cover

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS

We are an Equal Opportunities Employer.

Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit.

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.