Clinical Operations Manager | Kent Community Health NHS Foundation Trust

Kent Community Health NHS Foundation Trust; Gravesend, Maidstone; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in the UK is seeking a leader for the clinical operational management of its Community Paediatrics service. The ideal candidate will have a strong background in paediatric assessment, familiarity with national guidelines concerning neurodevelopmental conditions, and experience with KPIs and waiting list management. This role offers the chance to drive service improvement and ensures high standards of patient care within the community, supporting a flexible working environment.

Qualifications

• Experience and knowledge in clinical operational management.
• Strong understanding of community paediatrics services.
• Ability to work collaboratively with senior managers.

Responsibilities

• Lead and develop the Community Paediatrics service.
• Ensure quality standards and performance against KPIs.
• Support service development and improvement initiatives.

Skills

Experience with clinical assessments

Knowledge of national guidance on neurodevelopmental conditions

KPI maintenance

Waiting list management

Demand and capacity planning

Job description

Overview

This is an exciting secondment opportunity to lead on the clinical operational management of the Community Paediatrics service for KCHFT. The ideal candidate will have experience and knowledge of the service including the clinical assessments undertaken, national and local drivers and knowledge of national guidance in relation to neurodevelopmental conditions.

Knowledge and experience with maintaining KPIs, waiting list management and demand and capacity planning will be required.

A job share may be possible for the right candidate(s) to support the continuation of clinical work.

Key Responsibilities

• Lead the Clinical Operations Manager responsibilities: manage, lead and develop the service to ensure that quality standards are maintained with performance managed against outcomes and agreed Key Performance Indicators (KPIs).
• Look to continual development and improvement of the service, and seek to progress new service and business opportunities that positively impact on the service.
• Provide assurance in clinical outcomes and governance, service development and projects.
• Work collaboratively with all senior managers across the service and division to support equitable and consistent core functions.

Values & Standards

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values: compassionate, Aspirational, Responsive, Excellent.

Eligibility & Requirements

Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom. If you feel you qualify for sponsorship via a discounted salary threshold, please contact us via [e-mail] quoting the vacancy reference number and how you feel you qualify for a discounted salary threshold.

The role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses. If driving is a requirement of the role you must confirm that you have a full UK driving licence. We are committed to supporting candidates with disabilities into employment; if you are unable to drive due to a disability, please contact the Recruitment Team via [e-mail] quoting the vacancy reference number so we can support you further.

Diversity & Inclusion

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences. We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission. The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work.

Flexible Working & Vaccination

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suit us both. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated to ensure your safety, that of your colleagues and the patients we serve.

Application Process

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. If you want the best chance of being shortlisted please apply as soon as possible; a vacancy may close early if there is a lot of interest in the job.

Community & Team

Find out more about the community difference here. Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Closing Date

Advert closes on Monday 5 Jan 2026.