Clinical Applications Specialist MR

Philips; Birmingham; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading health technology company is seeking a Clinical Applications Specialist MR. You will demonstrate Philips MR products and train users to enhance customer satisfaction. The role requires a Diagnostic Radiography degree, experience in MR equipment, and strong customer service skills. This position is remote with potential travel across the UK, primarily in the Manchester/Birmingham area.

Benefits

Competitive salary

Performance bonus

Car/car allowance

Flexible benefits

Access to learning programmes

Qualifications

• Experience in imaging equipment, specifically MR.
• Strong knowledge of workflow in departments.
• Capability to train others on MR equipment.

Responsibilities

• Demonstrate MR products at customer sites and conferences.
• Manage post-sales customer product training.
• Provide feedback to management on product performance.

Skills

Customer service skills

Training capabilities

Flexibility and willingness to travel

Education

Diagnostic Radiography degree

Tools

MR imaging equipment

Job description

Overview

Job Title: Clinical Applications Specialist MR

In this role you will be responsible for demonstrating Philips MR products and training new and existing users on MR equipment to ensure full appreciation of its use. Your role will play a critical part in growing our MR business, customer satisfaction and after sales support. You will work with a broad spectrum of stakeholders and customers, playing a pivotal role in the ongoing success of our business. This role is remote based and travel may be required. The ideal location would be in the Manchester / Birmingham territory.

Responsibilities

• Demonstration of MR products at customer sites or hospitals and at conferences/exhibits. Assist Sales Account Managers by providing support to ensure that all equipment is demonstrated to best advantage.
• Manage post-sales customer product training at customer sites/hospitals and at Philips customer optimization days.
• Follow training schedules for the complete range of equipment and train customers in the use of our MR products, providing a formal applications report on completion of all applications visits.
• Maintain contact with existing users, ensuring ongoing customer satisfaction and confidence in using Philips MR equipment.
• Ensure all clinical applications training, with both new and existing customers, aligns with the Company’s Quality Policy.
• Provide feedback to business/marketing management with information on reference site system performance, competitors’ products, customer reactions and sales initiatives.
• Provide support at courses delivered by our key accounts/customers.

Qualifications

• Diagnostic Radiography degree qualification essential.
• Experience in imaging equipment, specifically MR.
• Strong knowledge of workflow in departments.
• Strong customer service skills and ability to build relationships.
• Capability to train others on MR equipment.
• Flexibility and willingness to travel frequently throughout the UK&I, with a valid driving license (required).

Please note that due to the role working in the healthcare environment, a standard DBS (Disclosure and Barring Service) criminal record check will be required for this role.

In return

• In return, we offer you a path towards your most rewarding career. A market-based role in a complex environment can open doors for your long-term career, in other areas of Philips or otherwise. From a competitive salary and performance bonus to a car/car allowance, family-friendly policies, flexible benefits and access to Philips learning programmes, a career at Philips comes with a range of benefits. Speak to your recruiter about all the benefits on offer.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to quality healthcare. Do the work of your life to help the lives of others.

Learn more about our business. Discover our rich and exciting history. Learn more about our purpose.

About Philips UKI

• In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability & neurodiversity.
• Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.
• For more information, read our Inclusion and Diversity Policy. To know more about your human rights, view this report: Human Rights Report | Philips

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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