Clinic Management Co-Ordinator

Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent NHS Trust in the West Midlands is looking for a team member to handle various administrative duties associated with patient attendance, maintain confidentiality, and provide operational supervisory support. The role requires initiative in workload organization and decision-making. The Trust is committed to supporting flexible working arrangements and fostering a diverse workplace to improve patient care.

Qualifications

• Demonstrate initiative in organising workload and making decisions.
• Ability to maintain patient confidentiality.
• Experience in supervisory support within a team.

Responsibilities

• Undertake administrative duties associated with patient attendance.
• Provide operational supervisory support as a team member.
• Manage own workload effectively under supervision.

Job description

Core Responsibilities

• To undertake various administrative duties associated with a patient's attendance to the Trust, as outlined in the Patient Access Policy OP39.
• It is expected that staff will undertake duties relating to any aspect of service provided by the Patient Access Services Team.
• It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in making decisions and action within clearly defined limits.
• To ensure patient confidentiality is maintained at all times.
• To work as a key member of the team within the department to provide operational supervisory support.
• To work under supervision and manage own workload and that of others.

About the Trust

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Flexible Working

Please see attached Job Description and Person Specification for further information, Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.