Clinic Management Co-Ordinator

NHS; Wolverhampton; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Clinic Management Co-Ordinator to manage various administrative duties related to patient attendance. The ideal candidate will have excellent communication skills, a relevant NVQ, and strong computer proficiency. This role offers a supportive working environment with consideration for flexible arrangements and a salary range of £24,937 to £26,598 per year.

Benefits

Supportive working environment

Flexible working arrangements

Qualifications

• Required knowledge of patient administration systems.
• Demonstrate initiative in organising workload.
• Ensure patient confidentiality is maintained.

Responsibilities

• Undertake various administrative duties related to patient attendance.
• Work as a key member of the Patient Access Services Team.
• Manage own workload under supervision.

Skills

Knowledge and experience of the Health Records service provision

Good computer skills

Knowledge of basic computer packages (Word/Excel)

Education

4 GCSE's passes or equivalent

NVQ3 in business admin or equivalent knowledge

Job description

We are looking to appoint a Clinic Management Co-Ordinator within the Patient Access Services.

To undertake various administrative duties associated with a patient's attendance to the Trust, as outlined in the Patient Access Policy OP39.

It is expected that staff will undertake duties relating to any aspect of service provided by the Patient Access Services Team.

It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in making decisions and action within clearly defined limits.

To ensure patient confidentiality is maintained at all times.

To work as a key member of the team within the department to provide operational supervisory support.

To work under supervision and manage own workload and that of others.

Main duties of the job

To undertake various administrative duties associated with a patient's attendance to the Trust, as outlined in the Patient Access Policy OP39.

It is expected that staff will undertake duties relating to any aspect of service provided by the Patient Access Services Team.

It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in making decisions and action within clearly defined limits.

To ensure patient confidentiality is maintained at all times.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Job responsibilities

To undertake various administrative duties associated with a patients attendance to the Trust, as outlined in the Patient Access Policy OP39.

It is expected that staff will undertake duties relating to any aspect of service provided by the Patient Access Services Team.

It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in making decisions and action within clearly defined limits.

To ensure patient confidentiality is maintained at all times.

Please see attached Job Description and Person Specification for further information

Person Specification

Qualifications

• 4 GCSE's passes or equivalent, one subject being English
• NVQ3 in business admin or equivalent knowledge and experience

Knowledge/Skills

• Knowledge and experience of the Health Records service provision, patient administration system
• Good computer skills to operate and update several IT software packages including the departments own unique database
• Knowledge of basic computer packages i.e word/excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearpro rata per annum