Clinic Delivery Team Leader | St George's University Hospitals NHS Foundation Trust

st georges nhs trust; Tooting; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Tooting is looking to recruit a dedicated and enthusiastic team leader to manage the Clinic Delivery Team. You will be responsible for improving outpatient services, leading a team of coordinators, and ensuring high-quality patient-focused delivery. The ideal candidate should be able to work well under pressure and have strong organizational skills. This is a full-time role with expected hours from Monday to Friday.

Qualifications

• Experience in managing and leading teams in a healthcare setting is desirable.
• High dedication to service delivery and patient care.

Responsibilities

• Manage a team of Clinic Delivery Co‑ordinators.
• Support Outpatient Service Manager with various operational tasks.
• Ensure smooth running of outpatient clinics.
• Achieve outpatient-related targets and objectives.

Skills

Team leadership

Strong communication

Organizational skills

Ability to work under pressure

Patient-focused delivery

Job description

We are looking to recruit an enthusiastic, friendly, highly-driven and able to work well under pressure member of staff to our Clinic Delivery Team. You should be hard working and dedicated to providing the best service possible for our patients.

You will work as part of the Outpatient Services team having a responsibility for improving and modernising outpatient services. You will lead a dedicated team of Clinic Delivery Co‑Ord‑inators, working in the Outpatient department, who are responsible for clinic preparation and reception duties. With this team, you will be expected to deliver high quality administrative support to outpatient clinics under your remit.

Responsibilities

• Monday - Friday rota between 08.00 - 18.00 (37.5 per week)
• Supporting the Outpatient Service Manager and Assistant Service Manager with operational, administrative, modernisation and business issues.
• Line management responsibility for designated Delivery Co‑Ord‑inators and to work closely with other Outpatient staff to ensure cross cover and support.
• To be high profile and visible, co‑ordinating the smooth running of the clinics, supporting the front‑line staff and ensuring a patient‑focused delivery.
• To assist in the development of the Outpatient Clinic Services in conjunction with other team members.
• To assist in achieving all Outpatient related targets and objective.

St George’s University Hospitals NHS Foundation Trust provide services from two main hospitals, St George’s Hospital and Queen Mary’s Hospital, and two health centres, St Johns Therapy Centre, and The Nelson Centre. With over 9,000 dedicated staff caring for patients around the clock, we are the largest healthcare provider in southwest London.

Our main site, St George’s Hospital in Tooting – one of the country’s principal teaching hospitals – is shared with St George’s, University of London, which trains medical students and carries out advanced medical research. St George’s Hospital also hosts the St George’s, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.

Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification

This advert closes on Sunday 30 Nov 2025.