Client Success Manager - Live Entertainment & Attractions

Supertech Group; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading event ticketing company in Greater London seeks a proactive Client Account Manager (Music / Theatre / Visitor Attractions) to enhance relationships with partners in live entertainment and cultural attractions. This role is crucial for supporting clients with ticketing solutions and driving business growth through effective account management. The ideal candidate will possess a Bachelor’s degree and at least 3 years of experience in a similar role, alongside strong communication and problem-solving skills.

Qualifications

• 3+ years of experience in account management within live entertainment, theatre, or cultural attractions.
• Strong problem-solving ability and client service orientation.
• Ability to manage multiple projects and deadlines effectively.

Responsibilities

• Manage and grow relationships with partners in live entertainment and cultural attractions.
• Ensure smooth operations and drive business growth through effective account management.
• Oversee the processes for season ticket renewals and match-day on-sales.

Skills

Client service orientation

Communication skills

Problem-solving

Interpersonal skills

Education

Bachelor’s degree in Business, Marketing, Arts Management, or related field

Tools

Ticketing systems

CRM tools

Job description

A leading event ticketing company in Greater London seeks a proactive Client Account Manager (Music / Theatre / Visitor Attractions) to enhance relationships with partners in live entertainment and cultural attractions. This role is crucial for supporting clients with ticketing solutions and driving business growth through effective account management. The ideal candidate will possess a Bachelor’s degree and at least 3 years of experience in a similar role, alongside strong communication and problem-solving skills.