Client Success Lead, Global Events & Growth

United Media; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading media and conferences company in the United Kingdom is seeking a Client Success professional. This role offers the unique opportunity to take ownership, have a tangible impact, and enjoy unlimited growth potential. The ideal candidate will be well-organized, detail-focused, and possess 3+ years in client management. Attractive compensation and travel opportunities to conferences are provided.

Benefits

Unlimited growth potential

Travel opportunities

Attractive compensation package

Transferable skills development

Qualifications

• 3+ years of experience in client management, account management, or customer success roles.
• Ability to take ownership and be proactive in work.
• Must have a UK work permit.

Responsibilities

• Coordinate resources and deliver exceptional service to clients.
• Serve as the primary contact for clients throughout the event delivery.
• Maintain records of client interactions using the CRM.

Skills

Client management

Account management

Proficiency in CRM software

Organizational skills

Interpersonal skills

Project management

Detail-oriented

Education

Bachelor's or Master's degree

Tools

CRM software

Google Docs Editors

Job description

A leading media and conferences company in the United Kingdom is seeking a Client Success professional. This role offers the unique opportunity to take ownership, have a tangible impact, and enjoy unlimited growth potential. The ideal candidate will be well-organized, detail-focused, and possess 3+ years in client management. Attractive compensation and travel opportunities to conferences are provided.