Client Success & Account Manager

Fusion Recruitment; Greater London; On-site; GBP 29,000 - 35,000; Full time

Job summary

A consulting firm based in Finchley is seeking an experienced Account Manager to manage a diverse client portfolio that includes small-to-medium entrepreneurial businesses and private high-net-worth clients. The role emphasizes maintaining excellent relationships with clients, upselling services, and achieving high client satisfaction. Candidates should have prior account management experience, communication skills, and knowledge of CRM systems. A supportive environment with development opportunities is offered alongside a competitive salary package.

Benefits

Basic salary up to £35,000 pa

Additional commission

Extra day off for your birthday

Training and development opportunities

Private medical insurance

Group life insurance

FusionPoints bonus scheme

Qualifications

• Previous account management experience within professional services is essential.
• Excellent communication skills are necessary for client interaction.
• Knowledge of CRM systems will be beneficial.

Responsibilities

• Provide strong account management to key clients.
• Create a deeper understanding of clients' business strategy.
• Manage project expectations and address issues.
• Ensure maximum value and satisfaction for clients.

Skills

Account management experience

Communication skills

Knowledge of CRM systems

MS Office skills

Ability to prioritise workload

Tools

MS Dynamics

MS Excel

MS Word

MS Outlook

Job description

A consulting firm based in Finchley is seeking an experienced Account Manager to manage a diverse client portfolio that includes small-to-medium entrepreneurial businesses and private high-net-worth clients. The role emphasizes maintaining excellent relationships with clients, upselling services, and achieving high client satisfaction. Candidates should have prior account management experience, communication skills, and knowledge of CRM systems. A supportive environment with development opportunities is offered alongside a competitive salary package.