Client Side Estates Manager

Joshua Robert Recruitment; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading property management firm is seeking an experienced Estates Manager to enhance its property management function in Birmingham. This role involves developing robust asset management processes, ensuring compliance, and overseeing key operational duties. Candidates should possess a degree in property or related fields, strong estates management experience, and excellent communication skills. The position offers competitive salary, professional development opportunities, and a supportive team environment.

Benefits

Competitive salary

Generous holiday entitlement

Professional development opportunities

Supportive leadership team

Positive working culture

Qualifications

• Experience in managing property within a complex estate.
• Understanding of property law and regulation.
• Ability to analyse data, identify risks, and support decision-making.

Responsibilities

• Develop and refine property management processes.
• Ensure compliance with health and safety requirements.
• Oversee service charge budgeting and reconciliation.

Skills

Strong estates / property management background

Excellent verbal and written communication skills

Strong project management capability

Meticulous attention to detail

Customer-focused approach

Education

Degree in property or a related field

RICS accreditation or further qualifications

Job description

A leading organisation with a diverse and fast-moving property portfolio is seeking an experienced Estates Manager to play a key role in shaping and enhancing its property management function. This position offers the chance to influence systems, processes, and standards across a complex estate while working closely with a wide range of internal and external stakeholders.

The Role

The Estates Manager will support the development of robust property and asset management processes, taking responsibility for efficient letting, compliance, and operational excellence across the estate. Working alongside the senior property team, you will drive improvements, oversee key statutory and commercial obligations, and ensure the smooth running of property operations.

Key Responsibilities

• Develop and refine property and asset management processes, supporting the letting of accommodation across the estate.
• Introduce efficient systems and procedures to streamline property-related workstreams.
• Manage and enhance service charge budgeting and reconciliation processes.
• Lead on compliance with health and safety requirements, including rolling tenant inspections, risk assessments, and common‑area monitoring.
• Manage and report on property systems and databases, including budgeting, forecasting, and income tracking.
• Review property policy, recommend improvements, and maintain strong communication with stakeholders to ensure positive outcomes.
• Work collaboratively with the wider property team to drive continuous improvement.
• Provide day‑to‑day management for the property administrator (where applicable).

Candidate Profile

• Degree in property or a related field; RICS accreditation or further qualifications are an advantage.
• Strong estates / property management background, ideally gained within a complex and varied estate.
• Solid understanding of property law, regulation, service charge management, and rating processes.
• Proven ability to analyse data and processes, identify risks, and support informed decision‑making.
• Excellent verbal and written communication skills, with confidence in engaging diverse stakeholders.
• Strong project management capability, able to handle multiple priorities and deadlines.
• Adaptable, proactive, and comfortable working in a fast‑paced environment.
• Meticulous attention to detail, with a commitment to accuracy and compliance.
• Customer‑focused approach with a commitment to delivering a high‑quality property experience.
• Strong commitment to maintaining safety standards across all areas of responsibility.
• Team‑oriented mindset with a willingness to support colleagues and contribute to a positive working environment.

What You’ll Get in Return

• A competitive salary reflective of experience and expertise.
• Generous holiday entitlement and access to a range of employee benefits.
• Opportunities for professional development, including support for further qualifications and ongoing training.
• The chance to work within a high‑profile, complex estate that will challenge and expand your skillset.
• A supportive leadership team that values innovation, collaboration, and continuous improvement.
• A role with genuine scope to influence systems, processes, and the long‑term effectiveness of the property function.
• A positive, team‑focused working culture where your contribution will be recognised and valued.