Client Services Specialist

Parking Network BV; Swindon; On-site; GBP 22,000 - 28,000; Full time

Job summary

A prominent customer service company in Swindon is seeking a Client Service Advisor to handle customer inquiries through phone and email. The ideal candidate will solve customer issues promptly, maintain strong relationships, and adhere to high service standards. Employees enjoy benefits like annual leave, a Cycle to Work scheme, and discounts at various stores.

Benefits

Annual leave

Cycle to Work scheme

Discounts at various stores

Qualifications

• Proficient in using MS Office suite.
• Strong verbal and written communication skills.
• Ability to manage customer inquiries effectively.

Responsibilities

• Handle customer inquiries through phone and email.
• Solve customer issues promptly and efficiently.
• Maintain strong customer relationships.

Skills

Proficiency in MS Office

Excellent communication skills

Ability to thrive in a fast-paced environment

Job description

A prominent customer service company in Swindon is seeking a Client Service Advisor to handle customer inquiries through phone and email. The ideal candidate will solve customer issues promptly, maintain strong relationships, and adhere to high service standards. Required skills include proficiency in MS Office and a commitment to excellent service. This position demands excellent communication skills and the ability to thrive in a fast-paced environment. Employees enjoy benefits like annual leave, a Cycle to Work scheme, and discounts at various stores.