Client Services Manager

The Candidate Ltd; Greater Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A dynamic recruitment agency located in Manchester is seeking an experienced Client Services Manager to lead client relationships and manage the agency's client services team. The ideal candidate should have 3-5+ years of client services experience, strong knowledge in social media, and excellent communication skills. This hybrid role offers the opportunity to drive campaign quality and ensure client satisfaction in a fast-paced environment.

Qualifications

• 3-5+ years of experience in a client services or account management role.
• Proven ability to lead and manage a team effectively.
• Strong understanding of social media, influencers, and digital marketing.

Responsibilities

• Lead and manage client relationships and the agency's client services team.
• Ensure campaigns run smoothly from brief to delivery.
• Write and translate creative briefs based on client needs.

Skills

Client services experience

Team leadership

Strong communication skills

Organizational skills

Social media knowledge

Job description

We’re working with a fantastic social team in search for their next client services manager, you’ll head up the division to lead client relationships, manage the team,and ensure campaigns run smoothly from brief to delivery. Working hybrid in their Manchester City Centre HQ.

You’ll be the senior point of contact for clients, the leader of the agencies client services team and a key driver of campaign quality and client satisfaction, whilst writing and ideating strong creative briefs and translate client needs into actionable direction.

The ideal candidate will have 3-5+ years experience in a client services role, with proven experience in building relationships alongside a strong understanding of Social, Influencers and Creators.

What we’re looking for…

• 3-5+ years client services or account management
• Ability to lead and manage a team
• Strong knowledge in Social, Influencer, Creator and Digital
• Comfortable working in a fast-paced environment.
• Proven experience managing multiple clients.
• Excellent communication and organisational skills.

Please note due to high volumes of applications unfortunately we are not always able to respond to all unsuccessful applicants. However we wish everyone who applies the very best with their job search.

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