Client Services Director - Medical Communications

Meet Life Sciences; Remote; GBP 80,000 - 100,000; Full time

Job summary

A medical communications agency in the UK is looking for an experienced Client Services Director to lead strategic client accounts across Europe and the US. This role involves developing long-term strategies, overseeing financial performance, and mentoring client services teams. The ideal candidate should have a strong background in senior leadership within healthcare communications and a proven track record in client management. The position is permanent and full-time, supporting a values-driven organization.

Qualifications

• Experience leading client accounts in healthcare communications.
• Proven track record in developing client strategies.
• Ability to mentor and build high-performing teams.

Responsibilities

• Provide senior leadership to client accounts across EU and US.
• Develop long-term strategies for client growth and retention.
• Lead pitches and new business activities.

Skills

Senior leadership experience

Client account management

Business strategy development

Financial oversight

Team development

Job description

Job Description

Location : UK (Remote)

Contract : Permanent, Full-time

Working Pattern : 35-hour week

We are partnering with a highly respected, independent medical communications agency to support the expansion of their senior leadership team through the addition of an experienced Client Services Director.

This is a strategic role for a senior client services professional who is looking to lead high-value global accounts, shape business direction, and contribute to the long-term growth of a well-established, values-driven organisation.

The successful candidate will :

• Provide senior leadership to strategically important client accounts across EU and US markets
• Develop and implement long-term client strategies to support account growth and retention
• Contribute to the agency’s leadership team and broader business planning
• Lead and support new business activity, including pitches and RFP processes
• Build, mentor and develop high‑performing client services teams
• Maintain financial oversight of accounts, including forecasting, budgeting and revenue performance

Therapeutic Areas :

The portfolio can be aligned to the successful candidate’s expertise and interests across :

Oncology, Cardiovascular, Rare Disease, Renal and Infec...