Client Services Administrator

Radius Limited; Crewe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic organisation in Crewe is seeking a Client Services & Administration Assistant to support the Account Management team. The ideal candidate is detail-oriented and efficient, responsible for crucial administrative tasks such as managing customer accounts and preparing reports. This position offers a competitive salary, performance-based bonus, and professional growth in a supportive environment. If you're proactive and enjoy working with processes and systems, this role is perfect for you.

Benefits

Competitive salary

Performance-based bonus

Training and support from experienced team

Benefits package including pension

Qualifications

• Confident using Microsoft Word and Excel is essential.
• Ability to manage multiple tasks and deadlines is key.
• Experience in an administrative or operations support role is desirable.

Responsibilities

• Set up and maintain customer accounts on the expense management platform.
• Prepare data and performance reports for Management.
• Assist with administrative duties such as data entry and document preparation.
• Support Account Managers with tasks related to customer portfolios.
• Monitor and update internal systems for accuracy.
• Handle inbound customer queries.

Skills

Strong organisational skills

Attention to detail

Microsoft Word

Microsoft Excel

Strong communication

Job description

Job Description

We are looking for an organised and proactive Client Services & Administration Assistant to support our Account Management team. This is an excellent opportunity for someone who takes pride in being reliable, accurate, and enjoys administrative work and is keen to develop within a fast-paced commercial environment.

Your role as Client Services & Administration Assistant is essential to the daily operations of the Velos department.

You will support the Account Management team by completing key administrative tasks, including :

• Set up and maintain customer accounts on our expense management platform.
• Prepare regular data and performance reports for the Management team.
• Assist with administrative duties such as data entry, document preparation, and record maintenance.
• Support Account Managers with operational tasks related to customer portfolios.
• Monitor and update internal systems to ensure accuracy and compliance.
• Assist with ad-hoc reporting, analysis and other administrative tasks as needed.
• Handle inbound customer queries.

This position is ideal for someone who is detail-oriented, efficient, and comfortable working with processes and systems.

Qualifications

Essential :

• Strong organisational skills with excellent attention to detail.
• Confident using Microsoft Word and Excel.
• Ability to manage multiple tasks and deadlines.
• Strong communication skills and a proactive approach.

Desirable (but not essential) :

• Experience in an administrative or operations support role.
• Familiarity with business systems, CRM tools or expense platforms.

What We Offer

• A friendly, supportive environment with room to grow in the organisation.
• Competitive salary and performance-based bonus.
• Opportunity to work with leading clients within the group.
• Training and support from an experienced Account Management team.
• Professional growth in a collaborative, fast-paced environment.
• Benefits package including pension, etc.

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [e-mail].

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies :

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.