Client Service & Office Administrator

ACS Staffing Solutions; Swindon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A staffing agency in Swindon is seeking a Client Service Office Administrator to provide high-level technical and administrative support. The role includes managing the daily office operations, delivering exceptional customer service, and supporting senior management. Ideal candidates will possess strong organizational skills and proficiency in Microsoft Office. This is a full-time office-based role with a pay rate of up to £14.50 per hour.

Qualifications

• Prior experience in a similar administrative role is essential.
• Experience supporting senior management or advisors directly is preferred.

Responsibilities

• Deliver proactive and high-quality administrative support to Advisers.
• Oversee the daily running of the office and manage supplier relations.
• Maintain data accuracy in internal systems.

Skills

Strong organisational and time management skills

High attention to detail

Excellent written and verbal communication skills

Experience in the financial sector

Microsoft Office proficiency

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

QuickBooks

Job description

Job Description

Client Service Office Administrator

Monday-Friday

Up to 14.50 per hour (DOE)

26-month temporary contract

8.30am 17.00pm Monday to Thursday and 8.30am 15.00pm on Fridays

Office Based Role- You must be able to drive due to the rural location of the office

To provide a high-level administrative technical and secretarial support service to Advisers the Managing Director Administration Manager and the broader team. The role combines responsibilities across client servicing office administration and adviser support ensuring the seamless operation of the practice while maintaining an exceptional level of customer service.

Key Responsibilities

• Deliver proactive and high-quality technical and administrative support to Advisers.
• Maintain a high level of customer service through efficient client communication and problem-solving.
• Oversee the smooth day-to-day running of the office including contractor and supplier liaison.
• Provide secretarial support to senior leadership and team members.
• Maintain internal systems ensuring data accuracy and timely updates.
• Liaise with clients to provide help resolve queries and manage technical information.
• Process business submissions and ensure documentation is complete and compliant.
• Conduct various financial calculations and reports
• Handle client forms and other required paperwork.
• Book client meetings send confirmations and review forms whilst managing diaries and completing meeting preparation

Skills Required

• Strong organisational and time management skills with the ability to prioritise effectively.
• High attention to detail and a proactive approach to problem-solving.
• Excellent written and verbal communication skills.
• Experience working within a similar role (I.E within the financial sector)
• Comfortable using Microsoft Outlook Excel Word and other data systems

Prior experience in a financial services and experience supporting advisors / senior management directly. If youre interested please apply now or feel free to reach out on for more information.

Required Experience : Unclear Seniority

Key Skills

Office Manager Experience,Microsoft Office,Data Entry,Microsoft Outlook,Microsoft Word,QuickBooks,Office Experience,Microsoft Excel,Filing,Administrative Experience,Microsoft Outlook Calendar,Bookkeeping

Employment Type: Full-Time

Experience: years

Vacancy: 1