Client Service Assistant

Adecco; City Of London; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a motivated Client Service Assistant in London. This temporary role requires at least 2 years of finance industry experience. Responsibilities include data management, contract review, and project support. Ideal candidates are organized and resilient, possessing excellent communication skills. This position offers a hybrid work model, with 4 days in the office per week.

Qualifications

• Minimum of 2 years in Client Service administration within the finance industry.
• Outstanding written and verbal communication skills to engage effectively.
• Strong organisational abilities to manage multiple tasks and deadlines.

Responsibilities

• Manage and maintain accurate data in spreadsheets.
• Extract relevant information from Investment Management contracts.
• Assist the project manager with KPIs and KRIs.

Skills

Client Service Experience

Enthusiastic Attitude

Communication Skills

Organisational Skills

Resilience

Job description

Overview

Location: London, UK

Contract Type: Temporary

Duration: 6 Months

Work Model: 4 days per week in office

Are you ready to take your career in finance to the next level? Our client, a dynamic organisation in the financial sector, is seeking a motivated and detail-oriented Client Service Assistant to join their team. This is a fantastic opportunity to support a critical project that serves a global client base spanning the UK, North America, and Asia Pacific.

Responsibilities

• Update Spreadsheets: Manage and maintain accurate data in spreadsheets, ensuring all information is up to date.
• Review Contracts: Extract relevant information from Investment Management contracts and input it into our systems.
• Support Project Management: Assist the project manager in providing Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to the project committee.
• Engage in Project Meetings: Actively participate in discussions, raising any issues that could impact project delivery.
• Issue Management: Communicate any concerns or challenges to your management line promptly.
• Input on Projects: Contribute ideas and insights to various departmental projects.
• Reconciliation: Assist with reconciling and making necessary amendments to the client database.
• Maintain Relationships: Foster strong relationships with various Investment teams to ensure timely information flow.

Skills Required

• Client Service Experience: A minimum of 2 years in Client Service administration within the finance industry.
• Enthusiastic Attitude: A keen and adaptable personality that thrives in a team environment.
• Communication Skills: Outstanding written and verbal communication skills to engage effectively with clients and colleagues.
• Organisational Skills: Strong organisational abilities to manage multiple tasks and deadlines effectively.
• Resilience: Capability to work under pressure and meet tight deadlines without compromising quality.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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