Client Partner – Strategic Accounts

Nsc Global; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global IT services provider in Greater London is seeking a Client Partner to lead and manage strategic enterprise accounts. This senior-level role requires strong commercial acumen and stakeholder management skills. Responsibilities include managing client relationships, driving growth strategies, and engaging with C-level decision-makers. The ideal candidate will have proven experience in IT services and consulting, with a focus on delivering exceptional client value and driving long-term satisfaction.

Qualifications

• Proven experience managing large enterprise accounts in IT services.
• Strong understanding of direct and indirect sales channels.
• Exceptional stakeholder management skills at senior/executive levels.

Responsibilities

• Own and manage the full client relationship for assigned accounts.
• Develop and execute comprehensive account plans.
• Lead customer engagement strategies, including contract negotiations.

Skills

Managing large enterprise accounts

Stakeholder management

Commercial acumen

Strategic thinking

Presentation skills

Job description

Overview

About us

NSC Global is a leading global IT services provider with over 27 years of excellence. We are focused on becoming the number one partner of choice for Global IT Services with a strategic vision of growing the business to $1 billion dollars in revenue.

We are seeking a Client Partner (CP) to lead and manage end-to-end relationships across our most strategic enterprise accounts. Including global brands, with a focus on both direct and indirect channel engagements.

As a Client Partner, you will act as the primary senior contact for your assigned accounts, with full accountability for the relationship, growth strategy, and client satisfaction. You’ll work cross-functionally across sales, delivery, and solution teams to ensure we are delivering exceptional value to our clients while driving long-term revenue growth.

This is a senior-level opportunity requiring commercial acumen, strategic thinking, and strong stakeholder management.

Responsibilities

• Own and manage the full client relationship for assigned strategic accounts.
• Act as the senior escalation point and trusted advisor to client stakeholders, including C-level decision-makers.
• Develop and execute comprehensive account plans to drive growth and maximize client value.
• Lead customer engagement strategies, including proposal development, contract negotiations, and renewals.
• Identify and pursue opportunities to expand services across existing accounts, including cross-sell and up-sell initiatives.
• Coordinate across internal teams (sales, delivery, pre-sales, and marketing) to ensure smooth execution and delivery.
• Report on account performance, forecasting, pipeline, and growth initiatives to the Sales Director.
• Represent the voice of the customer internally to influence service development and innovation.
• Drive executive business reviews (QBRs) and ensure customer success metrics are achieved.
• Contribute to overall sales strategy and best practices for managing large, complex accounts.

Qualifications

• Proven experience managing large enterprise accounts in IT services, consulting, or technology sectors.
• Strong understanding of direct and indirect sales channels and how to maximize performance across both.
• Demonstrated success in driving account growth, customer satisfaction, and long-term retention.
• Commercially minded with the ability to negotiate, influence, and deliver strategic value.
• Exceptional stakeholder management skills and ability to operate at senior/executive levels.
• Strong presentation and communication abilities; able to synthesize complex topics for a broad audience.

Desirable Attributes

• Strategic thinker with a hands-on, delivery-focused approach.
• Ability to build credibility quickly with both internal teams and external clients.
• Comfortable navigating matrixed environments and collaborating across functions.
• Motivated by growth, with a focus on outcomes and client success.
• Familiarity with global enterprise accounts, especially in sectors such as automotive, professional services, and industrial technology.

Why Join Us?

This is an opportunity to join a growing, fast-paced company during an exciting phase of expansion. You will have the autonomy to shape your accounts, influence strategic decisions, and be part of a high-impact team delivering cutting-edge IT service solutions to global clients.