Client Manager

Aon; Liverpool; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading risk advisor and insurance broker in Liverpool is seeking a Client Manager to oversee client relationships and service delivery. In this hybrid position, you'll manage your own client portfolio, seeking growth through new client acquisition and fostering strong relationships with key decision-makers. The ideal candidate will have proven insurance industry experience and exceptional client management skills. Aon offers a supportive environment with a focus on innovation and inclusivity.

Benefits

Global Wellbeing Days

Comprehensive benefits package

Flexible working styles

Qualifications

• Proven client relationship experience in the insurance industry with commercial risks exposure.
• Experience with Mid-market commercial insurance.
• Understanding of business market dynamics.

Responsibilities

• Manage client relationships and service provision.
• Drive revenue growth by securing new clients.
• Ensure compliance with Aon UK Limited Risk Management Framework.

Skills

Client relationship management

Insurance industry knowledge

Effective communication

Consultative approach

Education

ACII or equivalent

Job description

Client Manager- Liverpool

Are you looking for the chance to build a career at a leading risk advisor and insurance broker?

Then we have a great opportunity for you!

This role is a hybrid role – split between our First-Class facilities in Liverpool and home-based working. You will be part of a winning team with great career opportunities.

The Client Manager is the key contact with the Client and is responsible for co‑ordinating and managing the provision of service to their clients, drawing upon designated service teams and specialist resources and looking for opportunities for growth.

The client manager will own and drive their own book of clients whilst seeking to grow the book by securing new clients.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Advisory provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be Mid‑Market companies where you will interact with the owners or their MDs and FDs to provide them with a local relationship with their broker, who can provide a tailored approach.
• Our clients typically require tailored insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, the team provides clients with a claims service and advice on risk management across most industries.
• Identify and introduce Aon’s products and services to meet the client’s needs and understand and communicate each Client’s business issues and needs to the service team and other parts of Aon.
• Build client relationships with key decision‑makers.
• Seek out new business opportunities and along with educating the clients on Aon other products and services that are available via cross sell and Delivering Aon United (DAU)
• Lead your own pipeline of new opportunities and continue to refresh and build on this.
• Seek out referrals from existing clients and connections.
• Grow the revenue and profitability of your client portfolio, including meeting annual income targets.
• Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

How this opportunity is different

This is a great opportunity for an experienced Client Manager with proven client management skills to build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovative solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.

Skills and experience that will lead to success

• ACII or equivalent.
• Proven client relationship experience in the insurance industry, with experience in Construction or core lines of commercial risks.
• Experience dealing with Mid‑market commercial and corporate insurance risks is desirable.
• Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
• An effective communicator and presenter.
• Client focused with a consultative approach and commitment to excellence in the provision of client service.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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