Client Lead Retail - Microsoft Business Group at Accenture

Avanade; Holystone; On-site; GBP 70,000 - 90,000; Full time

Job summary

A technology consulting firm in the UK is seeking a Client Account Lead to partner with Accenture and drive Microsoft-based digital transformation within their retail accounts. The role involves strategic account planning, collaborating with various teams to enhance client satisfaction, and positioning Microsoft solutions. The ideal candidate should have a proven background in technology sales and strong relationship-building skills to effectively engage with C-level stakeholders. This position offers a unique opportunity to impact client success through strategic partnerships.

Qualifications

• Experience in retail and partner-driven sales models.
• Proven success in enterprise technology sales, especially Microsoft solutions.
• Ability to work collaboratively across diverse teams.

Responsibilities

• Build and execute strategic account plans with Accenture.
• Engage C-level stakeholders to drive transformation strategies.
• Ensure deal compliance and contract negotiation.

Skills

Strategic account planning

Cloud solutions expertise

Stakeholder engagement

Sales negotiation

Collaboration

Job description

Job Summary

Avanade is a company that helps businesses transform with the power of Microsoft technology. Whether enhancing customer experiences, optimizing operations, or improving security, Avanade delivers innovative solutions in collaboration with strategic partners like Accenture. In this indirect role, you will work closely with Accenture to identify and drive Microsoft-based digital transformation opportunities within their client accounts. Rather than direct sales, your focus will be on supporting Accenture's sales efforts and growing Avanade's business within their established client relationships within the retail sector. In support of our continued growth, we are looking for an Avanade Client Account Lead to capitalize on our capabilities and value within Accenture-led accounts. Our goal is to grow net client acquisition and core business by driving a collaborative growth strategy and supporting Accenture's sales and revenue targets. As an Indirect CAL, you will play a pivotal role in ensuring these objectives are met in the Retail sector. If you are looking for a strategic and collaborative role in technology sales, this position offers an exciting opportunity. You will help clients realize business value from the Microsoft platform while working alongside Accenture, leveraging their client relationships to drive technical thought leadership. You will also position cloud modernization, security, AI‑driven solutions, and large‑scale transformation projects within Accenture's accounts, ensuring clients benefit from seamless Microsoft technology adoption. You will collaborate with Accenture's account teams to drive Microsoft‑focused solutions, ensuring alignment with client strategies and successful execution. Your role involves working across sales, delivery, and innovation to enhance client transformation efforts and establish Avanade as a trusted partner within Accenture‑led accounts. As a Client Executive, you will incarnate the "Sell while Deliver" approach, mixing Delivery/Program/Project Management with Business Development. You will lead project teams and/or programs and will be accountable for the overall management, planning, and delivery of assigned projects/programs. This role will be responsible for leading client partnership and the successful delivery of the services and corresponding customer satisfaction.

Responsibilities & Qualifications

• Build and execute strategic account plans in partnership with Accenture to drive Microsoft‑focused growth within the Retail sector.
• Act as a trusted advisor, engaging C‑level stakeholders to shape and drive digital transformation strategies.
• Support Accenture's sales efforts by providing expertise in Microsoft cloud, security, and AI solutions.
• Identify and drive cross‑sell and upsell opportunities within Accenture's client base.
• Ensure deal compliance, contract negotiation, and financial performance alignment.
• Advocate for emerging Microsoft technologies and thought leadership within Accenture‑led client engagements.
• Drive delivery excellence and client satisfaction by coordinating across Avanade and Accenture teams.
• Experience working in retail, partner‑driven sales models, ideally with Accenture or similar strategic alliances.
• Proven success in enterprise technology sales with a focus on Microsoft solutions (Cloud, Data & AI, Modern Workplace, Biz Apps).
• Strong ability to collaborate across multiple teams and stakeholders in a structured sales environment.
• Familiarity with the Banking, Insurance, and B2B sectors, with the ability to engage at the C‑suite level.
• Ability to align Microsoft technology solutions to business transformation needs within Accenture's consulting framework.
• Expertise in deal structuring, contract negotiation, pricing strategies, and performance‑based contracting.
• Proven track record in large‑scale enterprise sales, managing complex multi‑million‑dollar deals.

About You

You thrive in a collaborative, indirect sales environment. You understand the power of partnerships and excel at building strong relationships with Accenture stakeholders and clients alike. You are strategic, detail‑oriented, and capable of navigating complex sales cycles while ensuring alignment between Avanade, Accenture, and the client. Your ability to position Microsoft technologies as key enablers of business transformation makes you a valuable asset in this role. This is an opportunity to make an impact at the intersection of technology, consulting, and strategic partnerships. If you are motivated to drive results in an indirect sales model, we'd love to hear from you.