Client implementation Business Analyst

Aviva Employment Services; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading financial services provider is seeking a Client Implementation Business Analyst for a 6-month contract in London. The role involves acting as the primary contact for client onboarding, ensuring a seamless integration of investment and operational needs. Responsibilities include leading client need analysis, coordinating meetings, and ensuring necessary documentation is complete. Required qualifications include experience with vendor management and institutional clients. The position offers a comprehensive benefits package, including a pension scheme and performance bonus.

Benefits

Generous pension scheme

Eligibility for annual performance bonus

Family friendly parental leave

Generous holiday entitlement

Up to 40% discount for company products

Private medical benefit

Flexible benefits including electric cars

Matching Share Plan

21 volunteering hours per year

Qualifications

• Experience with vendor management.
• Exposure to legal documents such as Investment Management Agreements.
• Excellent understanding of fund structures and client types.
• Experience with institutional clients such as insurance companies.
• Familiarity with investment products like separately managed accounts.

Responsibilities

• Act as the first point of contact with operations for integration.
• Lead the analysis of client investment and operational needs.
• Coordinate workshops and meetings for stakeholder alignment.
• Ensure documentation is complete and approved prior to account inception.
• Deliver tailored onboarding solutions for complex investment structures.

Skills

SQL

Agile

Business Analysis

Visio

Waterfall

Business Process Modeling

Requirements Gathering

User Acceptance Testing

Business requirements

SDLC

Systems Analysis

Data Analysis Skills

Job description

Please note this position is based in London and this will be the contractual location of the successful candidate other locations cannot be considered.

Client implementation Business Analyst - 6 Month Fixed Term Contract

This is a great job for someone who has an operational background within either Asset Management or Investment Banking.

A bit about the job

We are seeking a Client Implementation Business Analyst to play a pivotal role in the onboarding of new and existing clients. As the first point of contact with Aviva Investors operations this role ensures a seamless integration of investment and operational requirements across internal teams, external service providers and client stakeholders. The successful candidate will lead the analysis of client investment and operational needs, collaborating closely with Sales, Legal, Investment Operations and third‑party providers to define and document onboarding plans. They will coordinate workshops and meetings to align stakeholders on objectives and timelines, elicit and translate business requirements into operational workflows and investment set‑up specifications and ensure all documentation (including IMAs, reporting templates and legal agreements) is complete and approved prior to account inception. This role is essential in bridging client expectations with internal capabilities to deliver tailored onboarding solutions for complex investment structures such as segregated mandates and funds of one.

Responsibilities

• Act as the first point of contact with Aviva Investors operations to ensure seamless integration of investment and operational requirements.
• Lead the analysis of client investment and operational needs, collaborating closely with Sales, Legal, Investment Operations and third‑party providers to define and document onboarding plans.
• Coordinate workshops and meetings to align stakeholders on objectives, timelines and to elicit and translate business requirements into operational workflows and investment set‑up specifications.
• Ensure all documentation (including IMAs, reporting templates and legal agreements) is complete and approved prior to account inception.
• Bridge client expectations with internal capabilities to deliver tailored onboarding solutions for complex investment structures such as segregated mandates and funds of one.

Qualifications

• Experience with vendor management.
• Exposure to legal documents such as Investment Management Agreements / PPM.
• Excellent understanding of fund structures, assets, client types, distribution processes and end‑to‑end processes.
• Experience with institutional clients (insurance companies, pension funds or sovereign wealth funds).
• Familiarity with investment products such as separately managed accounts.

Key Skills

• SQL
• Agile
• Business Analysis
• Visio
• Waterfall
• Business Process Modeling
• Requirements Gathering
• User Acceptance Testing
• Business requirements
• SDLC
• Systems Analysis
• Data Analysis Skills

Benefits & Perks

• Generous pension scheme – Aviva will contribute up to 14% depending on your contribution.
• Eligibility for annual performance bonus.
• Family friendly parental and carers leave.
• Generous holiday entitlement plus bank holidays; option to buy/sell up to 5 additional days.
• Up to 40% discount for Aviva products.
• Aviva‑funded private medical benefit.
• Flexible benefits including electric cars.
• Aviva Matching Share Plan and Save As You Earn scheme.
• 21 volunteering hours per year.

Workplace & Culture

Aviva is inclusive and welcomes applicants from all backgrounds and experiences. We consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working, spending around 50% of their time in our offices each week, combining the benefits of flexibility with time together with colleagues.

Equal Opportunity

We interview every disabled applicant who meets the minimum criteria for the job. If you have a disclosed disability, please email us stating you have a disclosed disability and we will arrange an interview with you.

To find out more about working at Aviva, take a look here.

Employment Type: Full Time