Client-Facing IT Support & Training Specialist

Rise Technical Recruitment; Bridgwater; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading IT solutions provider based in Bridgwater is seeking a Software Support Coordinator. This role involves providing technical support to SME clients, bridging the gap between clients and technical teams, and ensuring effective training in IT systems like PowerBI and SQL. Ideal candidates will be IT proficient with strong communication skills, looking for client-facing roles and long-term career development. A competitive salary of £28,000 - £35,000 is offered, along with extensive training and development opportunities.

Qualifications

• Proficient in IT or software systems, seeking a client-focused role.
• Strong understanding of challenges faced by SMEs.
• Confident communicator with ambitions for growth in IT.

Responsibilities

• Support SME clients with software implementation and troubleshooting.
• Bridge clients and technical teams effectively.
• Deliver training and support in IT solutions.

Skills

Client-focused technical role

IT proficiency

Good written and verbal communication

Understanding of SME challenges

Tools

PowerBI

SQL

Prince2

Job description

A leading IT solutions provider based in Bridgwater is seeking a Software Support Coordinator. This role involves providing technical support to SME clients, bridging the gap between clients and technical teams, and ensuring effective training in IT systems like PowerBI and SQL. Ideal candidates will be IT proficient with strong communication skills, looking for client-facing roles and long-term career development. A competitive salary of £28,000 - £35,000 is offered, along with extensive training and development opportunities.