Client Experience & Sales Specialist - Uncapped Commission

Thérapie Clinic; Kingston upon Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aesthetic medical clinic in Kingston upon Thames is seeking a Client Experience and Sales Specialist. In this exciting role, you will ensure an exceptional client journey while achieving revenue and sales performance goals. The ideal candidate will be a qualified beauty therapist with experience in client management, excellent communication skills, and the ability to work in a fast-paced environment. This position offers uncapped commission, continuous training, and many additional benefits.

Benefits

Continuous training and development

Annual leave

Uncapped commission

Staff discount

Qualifications

• Qualified Beauty Therapist is essential for this role.
• Experience in client experience management or customer service is required.
• Strong interpersonal skills are a must in this client-facing role.

Responsibilities

• Deliver outstanding client service from first contact to follow-up.
• Maximise clinic efficiency through smart diary and booking management.
• Drive and convert consultations with strong upselling and cross-selling.
• Track AWI stock and ensure clinical room standards.

Skills

Qualified Beauty Therapist

Client experience management

Customer service

Communication skills

Analytical abilities

Problem-solving abilities

Multi-task management

Job description

A leading aesthetic medical clinic in Kingston upon Thames is seeking a Client Experience and Sales Specialist. In this exciting role, you will ensure an exceptional client journey while achieving revenue and sales performance goals. The ideal candidate will be a qualified beauty therapist with experience in client management, excellent communication skills, and the ability to work in a fast-paced environment. This position offers uncapped commission, continuous training, and many additional benefits.