Client Communications Executive

Castle Employment; Scalby; On-site; GBP 23,000 - 25,000; Full time

Job summary

A family-run company in Scarborough is seeking a Client Communications Executive to enhance client support and ensure professional development. Candidates with experience in customer service are welcome, and full training will be provided. The position offers a salary range of £23,809 - £25,000, based on experience. Join a team that values community impact and sustainability.

Qualifications

• A couple of years’ experience in customer service within a professional services environment.
• Full training will be provided; knowledge of investments, savings, or pensions would be advantageous.

Responsibilities

• Acting as the primary point of contact for clients, addressing enquiries and concerns.
• Managing client accounts and ensuring services meet their needs.
• Ensuring compliance with regulations and company policies.
• Identifying opportunities to add value to client relationships.

Skills

Customer service experience

Client relationship management

Job description

Overview

Are you looking to take the next step in your career with a role that combines client support and professional development?

We are working with an established, family-run company in Scarborough that prides itself on community impact, charity work, and sustainable values. Due to growth, they are looking for a Client Communications Executive to join their team. You don’t need to have a background in financial services; we’re open to candidates with a couple of years’ experience in customer service within a professional services environment. Full training will be provided, though any knowledge of investments, savings, or pensions would be a real advantage.

Salary: £23,809 - £25,000, depending on experience.

Responsibilities

• Acting as the primary point of contact for clients, addressing enquiries and concerns.
• Managing client accounts and ensuring services meet their needs.
• Ensuring compliance with regulations and company policies.
• Identifying opportunities to add value to client relationships.

Qualifications

• Experience: a couple of years’ experience in customer service within a professional services environment. Financial services background not required.
• Full training will be provided; knowledge of investments, savings, or pensions would be advantageous.