Clerical Officer - WestMARC (West of Scotland Mobility & Rehabilitation Centre) B2

NHS Scotland; Glasgow; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading healthcare provider in Glasgow is seeking an experienced administrative assistant to manage filing and reception. Candidates should have at least 5 years of experience in administration and excellent communication skills. The role involves supporting a range of clinical staff and ensures efficient department operations.

Benefits

Commitment to inclusion

Forces Friendly Employer

Supportive work culture

Qualifications

• 5 years’ experience in an administration and/or reception environment.
• Ability to interact with public, staff, and management.

Responsibilities

• Manage filing room and safe storage of patient records.
• Greet patients and handle inquiries at reception.
• Ensure smooth department operations.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Education

High standard education or equivalent knowledge and experience

Job description

Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this post is: Monday to Friday 08:30 – 16:30.

Location

This role is based at West of Scotland Mobility and Rehabilitation Centre (WestMARC), Queen Elizabeth University Hospital campus. The role is based within our reception and filing room, greeting all patients and visitors to the building both in person and on the telephone and offering support to a wide range of clinical staff. Ensuring the smooth running of the department including opening and closing at the beginning and end of day.

Responsibilities

• Work in the filing room responsible for safe storage of patient records, ordering and maintaining stock levels, using alphabetic and numerical systems to organise paper and electronic records.
• Support reception duties by greeting patients and visitors, handling enquiries and assisting clinical staff as required.
• Ensure the smooth running of the department, including opening and closing at the start and end of day.

Qualifications and Experience

• Applicants should be educated to a high standard or have equivalent knowledge and experience.
• 5 years’ experience in an administration and/or reception environment.
• Excellent communications skills with the ability to interact at all levels with members of the public, staff and senior management colleagues.

Informal contact

Lynsey Drummond, Administration Manager, 0141 232 7585, [e-mail].

Other information

Details on how to contact the Recruitment Service and the Recruitment Process:

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact in the first instance.