Clerical Officer

NHS; Rhyl; On-site; GBP 25,000; Full time

Job summary

A health organization in Wales is seeking a highly organized clerical officer to join the Community Resource Team in Rhyl. The successful candidate will provide comprehensive administrative support within a multidisciplinary clinical setting. Applicants should possess strong communication and organizational skills, along with relevant educational qualifications. This permanent, full-time position offers a salary of £24,833 per annum with opportunities for personal development.

Qualifications

• Minimum of GCSEs in English and Maths.
• Proficient in Microsoft packages.
• Experience in administration roles.

Responsibilities

• Provide comprehensive administrative support to the clinical team.
• Act as the first point of contact for phone communication.
• Work alongside various services to provide seamless administration.

Skills

Team player

Organisational skills

Communication skills

Education

GCSEs Grade C and above in English and Maths or equivalent experience

NVQ Level 2 in Administration or equivalent experience

IT qualification or equivalent level of experience using Microsoft packages

Tools

WPAS

CIVICA

ECDL

Job description

Job summary

Do you have excellent administration skills and enjoy working as part of a team? Do you have vision, drive and endless enthusiasm and thrive on a challenge? Then come and join our Denbighshire Community Resource Team which is dynamic, proactive and committed to making a difference to our patients.

We believe in development and training opportunities for our staff and are looking to recruit an extremely organised, highly motivated and passionate clerical officer to support the clinical team.

Main duties of the job

The purpose of this post is to provide an efficient and comprehensive administrative service within the Community Resource Team (CRT). Acts as the first point of contact for telephone communication for the CRT.

The post holder will work within the Denbighshire CRT (Ruthin, Denbigh, Rhyl & Prestatyn) alongside District Nurses, Therapy Services, Local Authority colleagues and Voluntary Sector to provide a seamless administrative service to the Multidisciplinary Teams.

The Clerical Officer is required to work accurately and independently, within guidelines after training. Using their own initiative and judgement, rather than supervised, deciding when necessary to consult their manager. All duties must be carried out in accordance with Departmental and Health Board Policy.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and \"Proud to Lead\" competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the \"Disability Confident Employer\" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted: 10 September 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,833 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 050-AC634-0925

Job locations: Royal Alexandra Hospital, Marine Drive, Rhyl, LL18 3AS

Job description

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Skills

• Essential – Team player
• Essential – Organisational skills
• Essential – Communication skills

Desirable

• WPAS
• CIVICA
• Previous NHS experience

Education/Qualifications

• Essential – GCSEs Grade C and above in English and Maths or equivalent experience
• Essential – NVQ Level 2 in Administration or equivalent experience
• Essential – IT qualification or equivalent level of experience using Microsoft packages

Desirable

• ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants applying for entry clearance into the UK have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here: Criminal records checks for overseas applicants.

Employer details

Betsi Cadwaladr University Health Board

Address: Royal Alexandra Hospital, Marine Drive, Rhyl, LL18 3AS

Employer's website: https://bcuhb.nhs.wales/train-work-live/