Cleaning Team Leader

Mitie; Manchester; On-site; Full time

Job summary

A leading facilities management company is seeking a Cleaning Team Leader in Manchester. The ideal candidate will manage cleaning operations, ensure service quality, and lead a team toward exceeding client expectations. Key responsibilities include maintaining equipment, outstanding communication, and a flexible approach to work. The role offers a competitive hourly rate and a range of benefits including holiday entitlement and pension contributions.

Benefits

Holiday entitlement

Pension contributions

Discounts at retailers

Cycle to work scheme

Share incentive plan

Qualifications

• Ability to communicate and read basic English.
• Previous cleaning experience is desirable but not essential.
• Reliable, hardworking with a professional attitude.

Responsibilities

• Ensure equipment is kept clean and maintained.
• Manage a team and build working relationships.
• Deliver excellent customer service and improve processes.

Skills

Communication skills

Team management

Customer service

Job description

Overview

• Job Title: Cleaning Team Leader
• Hourly Rate of Pay: £12.86
• Position Type: Permanent
• Type of Employment: Full Time
• Total Weekly Contractual Hours: 42.5
• Shift Pattern: 4-on 4-off
• Location: Kellogg's, Park Road, Trafford Park, Manchester, Greater Manchester, England, M32 8RA

Responsibilities

In your new role as Team leader you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out in line with current SLA\'s and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the Team leader role.

Manage a team and work under own initiative. Building positive and productive working relationships with the team, clients and colleagues, and deliver excellent customer service, seeking ways to continuously improve and exceed expectations.

Requirements

In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You\'ll need to be reliable and hardworking with a professional attitude.

Benefits

In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.