Cleaning Manager

OCS Group Limited; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company in Birmingham seeks a Cleaning Manager to oversee all cleaning activities. Responsibilities include managing staff schedules, conducting training, and ensuring cleanliness in communal areas. Strong customer service skills and some supervisory experience are desirable. Emphasizing a supportive workplace, the company offers digital courses and wellbeing resources to its employees, showcasing its commitment to employee wellbeing and engagement.

Benefits

Digital courses

Wellbeing resources

Qualifications

• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
• Experience in staffing, rotas, training and basic HR compliance.
• Right to work in the UK.

Responsibilities

• Oversee and assist with cleaning of floors and communal areas.
• Manage staff rotas, holiday requests and site audits.
• Identify training needs and conduct on-site training.

Skills

Excellent customer‑service skills

Ability to work to deadlines

Experience in staffing and rotas

Job description

We're recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You'll oversee all cleaning and associated duties carried out by all those that you are responsible supervising. Days of working: Monday - Saturday 06:00am - 12pm

Key Responsibilities

• Oversee and assist with the cleaning of the floors, communal areas, stairwells, and washrooms (plus ad‑hoc areas).
• Manage staff rotas, holiday requests, site audits and recruit new employees where required.
• Identify training needs on‑site, conduct the training and keep appropriate records of training completed.
• Involve in investigation matters such as personal accidents or potential disciplinary investigations.
• Monitor cleaning products on‑site, maintain stock levels and submit orders as required within agreed site budgets.

Qualifications

• Right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
• Experience in staffing, rotas, training and basic HR compliance.
• Excellent customer‑service skills.
• Ability to work to deadlines, prioritise tasks and be flexible with working hours and days.

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

Why join OCS? OCS are ranked 36th on Glassdoor's Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated. We invest in our colleague's futures with digital courses, wellbeing resources and more. (Eligibility for benefits such as Wagestream/Apps can be discussed at interview.)