Cleaner Team Leader

Mitie; Watford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company in Watford is seeking a Cleaning Supervisor to support the cleaning team, ensuring high standards and excellent customer service. Responsibilities include coordinating tasks, checking work areas, and assisting with training. The ideal candidate will have supervisory experience, strong communication skills, and a proactive attitude. This is a permanent position offering competitive pay and benefits.

Benefits

Holiday entitlement and pension contributions

Discounts from over 850 retailers

Virtual GP service

Flexible benefits

Recognition awards

Qualifications

• Previous cleaning or supervisory experience is desirable.
• Confident, proactive, and able to work independently.
• Professional, reliable, and committed to delivering excellent service.

Responsibilities

• Support day-to-day coordination of the cleaning team.
• Carry out regular checks of work areas.
• Provide guidance and coaching to colleagues.
• Monitor stock levels and report replenishment needs.
• Assist with training and Health and Safety compliance.

Skills

Strong communication skills

Ability to read basic English

Cleaning or supervisory experience

Positive attitude

Problem-solving skills

Job description

Cleaning Supervisor

At Mitie, we bring out the best in places. We unlock their potential so that everyone can work safely, confidently, and at their best. From offices and creative hubs to hospitals and airports, we create environments where people and communities thrive.

We are looking for a Cleaning Supervisor to support the delivery of high standards across the site, ensuring the team follows agreed procedures, meets SLAs, and provides an excellent customer experience.

Contract Details

• Contract: Cleaning
• Type: Permanent
• Hours: 11 hours per week
• Pay: 14.80
• Location: Watford WD17 1JJ

Role Responsibilities

• Support day-to-day coordination of the cleaning team, ensuring all scheduled tasks are completed to the expected standard
• Carry out regular checks of work areas, identifying issues and reporting them promptly
• Provide guidance, coaching, and on-the-job support to colleagues when needed
• Ensure equipment and materials are used safely and are maintained in good condition
• Monitor stock levels and report replenishment needs
• Assist with training, Health and Safety compliance, and completion of required documentation
• Communicate effectively with the team, clients, and managers to maintain smooth operations
• Step in to support cleaning tasks when required to ensure service continuity

What We're Looking For

• Strong communication skills and the ability to read basic English
• Previous cleaning or supervisory experience is desirable
• Confident, proactive, and able to work independently
• Professional, reliable, and committed to delivering excellent service
• Able to follow procedures and encourage others to do the same
• Positive attitude and willingness to resolve problems calmly and efficiently

What We Offer You

• Holiday entitlement and pension contributions
• Access to MiDeals with discounts from over 850 high street retailers
• Virtual GP service and financial wellbeing support via Salary Finance
• Flexible benefits through the Choices platform
• Recognition through Mitie Stars with monthly and annual awards