Class 2 Driver

Creed Foodservice; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A foodservice company in Greater London is seeking a Class 2 Driver to provide exceptional customer service and manage deliveries. This role requires a Class 2 Licence and excellent relationship-building skills. The ideal candidate should be adaptable, friendly, and focused on customer satisfaction. The work schedule includes Monday to Friday with possible Saturday overtime. Benefits include 33 days of annual leave, life assurance, and training opportunities.

Benefits

33 days of annual leave

Life Assurance

Savings Scheme

Training & Development Opportunities

Discounted Staff Purchases

Auto-enrolment Pension Scheme

Qualifications

• Experience in foodservice delivery is desirable.
• Ability to work extra hours as needed.
• Positive attitude and willingness to learn.

Responsibilities

• Deliver excellent customer service at all times.
• Complete all paperwork and daily checks accurately.
• Maintain good working relationships with customers.

Skills

Customer service

Adaptability

Multi-Drop delivery

Attention to detail

Education

Class 2 Licence

Full CPC hours

Digi-card

Job description

About Creed

Creed is a family business established in 1972 which is ambitious with its growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh range to caterers across the country from our bases in Cheltenham, Ilkeston & High Wycombe. It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work and have been recognised as a "Sunday Times Top 100" Company to work for after achieving two star status with Best Companies. Our people are committed to our values, choose their attitude and think customer. They work hard, are committed to providing a great service, have fun and develop along the way. Our employees often get involved in charity events, attend the Director breakfasts, put forward their ideas for improvement and contribute in team briefings. Our core business values are being : Commercial, Proud, Friendly and Nurturing.

Role Details

The role of Class 2 Driver is an essential part of the business at Creed Foodservice. Within this role you will be a key point of contact for our customers and play a vital part in ensuring that we deliver excellent customer service. Class 2 Drivers at Creed often have regular Customer routes and therefore within this role you are responsible for getting to know your customer needs and delivering our service in a manner which best suits their needs. You will also be responsible for ensuring that you are able to adapt to customer needs when picking up deliveries for customers that would ordinarily be routed to another driver, and vice versa, when you are not available to fulfil any usual route that you may be provided with, you will be responsible for sharing vital customer information with Drivers that will cover your route to ensure that a personalized service and excellent customer service continues, whenever you or another driver is on leave or unable to fulfil a delivery.

Responsibilities

• Deliver excellent Customer Service at all times.
• Ensure that vehicles are driven with due care and attention.
• Complete all paperwork and daily checks accurately.
• Promote the company and maintain the company image through presentable appearance and behaviour, whilst ensuring our customers are always treated with trust and integrity.
• Ensure vehicles and freezers are fuelled.
• Park vehicles in accordance with the designated plans.
• Establish and maintain good working relationships with other employees, visitors and Customers.
• Adhere to the procedures relating to the proper use and care of equipment.
• Comply with all company policies and procedures, specifically surrounding health and safety and other duties as required, according to the needs of the business.

The Ideal Candidate

To be successful as a Class 2 Driver at Creed you need to have a positive can do attitude, professional approach and an adaptable attitude to work that enables you to deliver a personalized service to both external and internal customers. If you are a highly motivated individual who is not afraid to get stuck in, is keen to learn new skills and has a desire to make a difference then this is the role for you. The successful candidate for this role will be an experienced Multi-Drop, Class 2 Driver with excellent relationship building skills, an open, helpful and friendly approach and will be focused on delivering the best outcome for our customers.

Requirements

• Have a Class 2 Licence, Full CPC hours and Digi-card.
• Be an approachable and adaptable individual with the ability to deliver excellent customer service.
• Multi-Drop and multi-Temperature foodservice delivery experience is desirable.
• High attention to detail ensuring vehicle and product checks are carried out effectively.
• Flexibility to work extra hours in line with the business needs.

Work Schedule

Monday-Friday 4 : 00am-13 : 30pm with 1 in 4 Saturdays per month paid as overtime

Benefits

33 Days of annual leave, Living Wage Foundation Employer, Life Assurance, Savings Scheme, Training & Development Opportunities, Discounted Staff Purchases, Staff Lottery, Auto-enrolment Pension Scheme, Online Discounts Package and many more.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age, as outlined in our equal opportunities policy.