Claims Handler (Casualty)

Lawes Insurance Recruitment; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

An insurance recruitment firm seeks a Claims Handler in Glasgow to manage casualty claims. The ideal candidate will negotiate settlements and provide exceptional customer service while assessing various claims up to £25,000. Experience in financial services or insurance, and especially with casualty claims, is preferred. Strong communication skills and proficiency in Microsoft Office are essential. Apply now to join a dynamic team and handle a diverse portfolio of claims.

Qualifications

• Experience in the financial services or insurance sector preferred.
• Experience dealing with Casualty Claims is advantageous.
• Proven work experience in a customer-facing environment.

Responsibilities

• Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000.
• Identify and handle customer complaints effectively.
• Negotiate settlement of claims and ensure high levels of customer care.
• Engage with internal partners and clients to ensure fair and robust investigation of claim cases.
• Participate in audits when required.

Skills

Strong written and verbal communication skills

Ability to acquire new IT skills

Tools

Microsoft Office

Job description

We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service.

RESPONSIBILITIES

• Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000
• Identify and handle customer complaints effectively
• Negotiate settlement of claims and ensure high levels of customer care
• Engage with internal partners and clients to ensure fair and robust investigation of claim cases
• Participate in audits when required

QUALIFICATIONS

• Experience in the financial services or insurance sector preferred
• Experience dealing with Casualty Claims is advantageous
• Proficiency in Microsoft Office applications

EXPERIENCE

• Proven work experience in a customer-facing environment
• Experience working in a commercial insurance claims environment is advantageous

SKILLS

• Strong written and verbal communication skills
• Ability to acquire new IT skills

DAY-TO-DAY

• Handling a portfolio of up to 350 casualty claims
• Dealing with policyholders and brokers
• Providing a professional claims service at all times

If you have the relevant experience or know someone that does please contact us now on 07 458 162 859 or email us at [e-mail].