Claims Handler

Bridge Recruitment UK; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A reputable recruitment agency is seeking an experienced Administrator to manage high-profile insurance claims in London. The role involves creating an excellent customer experience and coordinating with insurers, clients, and tradespeople. Ideal candidates will have strong communication skills and experience in claims management. This is a temporary to permanent position offering a structured workweek from Monday to Friday.

Qualifications

• Experience managing insurance claims is preferred.
• Strong customer service skills are essential.
• Good organizational skills to manage multiple claims.

Responsibilities

• Create an excellent customer and client experience for the claims managed.
• Proactively manage claims from receipt to conclusion.
• Communicate with all parties involved during the claims process.

Skills

Customer service experience

Proactive communication

Claims management

Job description

Bridge Recruitment are working alongside a reputable Property Maintenance company who are on the search for finding a confident and experienced Administrator who will have the ability to manage high-profiled insurance claims.

Hours are : Monday - Friday, 9am - 5pm. This is a Temp to Perm position.

Responsibilities of the Claims Handler :

• You will be responsible for creating an excellent customer and client experience for the claims that you manage.
• My client work with a number of insurance companies to help get their customers homes back to pre-loss condition following an insurable peril (flood, fire, etc.).
• As a Claim handler you will be tasked with proactively managing the claim from the moment of receipt by booking the initial surveyor appointment to the claims conclusion by raising of invoice for works completed.
• This will involve communicating with the policy holder, contract manager, tradespeople and client ensuring that they are kept updated and informed every step of the way.
• You will also oversee purchasing of materials for the works and managing customer expectations in line with the policy coverage.
• ...