Claims Assessor - Financial Lines

Aviva; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company seeks a skilled Financial Lines Claims Adjuster in London to manage a diverse claims portfolio within a dynamic team. Ideal candidates should possess a proven track record in Financial Lines claims, excellent commercial awareness, and communication skills. This role offers competitive salary and extensive benefits, including bonuses, generous pension contributions, and opportunities for professional growth. Candidates are encouraged to apply regardless of background, with flexible work options available.

Benefits

Competitive salary

Bonus opportunity - 8% of annual salary

Generous pension scheme - up to 14% contribution

29 days holiday plus bank holidays

Private medical benefit

Up to 40% discount on Aviva products

Up to £1,200 of free Aviva shares per year

Paid volunteering days

Flexible benefits including sustainability options

Qualifications

• Experience in Financial Lines claims is a must; Construction PI experience is a plus.
• Ability to partner with stakeholders to deliver high service standards.
• Knowledge of evaluating claims and reviewing coverage.

Responsibilities

• Handle a varied portfolio of Financial Lines claims including Professional Indemnity.
• Investigate and evaluate claims to shape the claims function.
• Collaborate with stakeholders on strategic initiatives.

Skills

Proven experience handling Financial Lines claims

Strong commercial mindset

Excellent communication and organisational skills

Knowledge of London Market claims processes and systems

Ability to analyse and interpret policy wordings

Job description

Financial Lines Claims Adjuster

Salary: Competitive

Location: London

Are you someone who thrives in a dynamic environment and loves solving complex problems?

This is a great job for someone with experience in Financial Lines claims who wants to make an impact in a market‑leading team. If you're motivated, ambitious, and ready to take ownership of claims strategy, this role could be your next big step.

A bit about the job :

You’ll join an innovative Lloyd’s Syndicate at an exciting time, working within a high‑performing claims team. Your focus will be handling a varied portfolio of Financial Lines claims, including Professional Indemnity, Financial Institutions, and Management Liability. You’ll investigate and evaluate claims, review coverage, and collaborate with stakeholders to deliver exceptional service standards. This is a chance to shape the future of our claims function and contribute to strategic initiatives.

Skills and experience we’re looking for :

• Proven experience handling Financial Lines claims (Construction PI experience is a plus)
• Strong commercial mindset and ability to build relationships across the market
• Excellent communication and organisational skills
• Knowledge of London Market claims processes and systems
• Ability to analyse and interpret policy wordings

What you’ll get for this role :

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Competitive Salary (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer's leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone :

We’re inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email [e-mail] .