Claims Analytics & Insight Manager

AXA UK; Tunbridge Wells, Bournemouth; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading healthcare insurance provider is looking for an experienced professional to manage claims data analytics. You will develop advanced analytical tools, drive data-led decision-making, and support a team focusing on performance oversight. The ideal candidate should have significant experience in private healthcare or insurance, strong analytical skills, and proficiency in SQL, Python, and Excel. This role offers flexible working conditions with a competitive salary and comprehensive benefits.

Benefits

Competitive annual salary

Annual performance-based bonus

Contributory pension scheme

Cash car allowance

Life Assurance

Private medical cover

28 days annual leave plus Bank Holidays

Wellbeing services

Employee discounts

Qualifications

• Significant technical experience in private healthcare, insurance, financial services, or the NHS.
• Demonstrable management experience in analytics team development.
• Understanding of data product design and compliance environment.

Responsibilities

• Develop analytical tools and reports to guide claims strategies.
• Create insights and models to ensure claims performance oversight.
• Support transformation programs by monitoring initiative performance.

Skills

SQL

Python

Excel

Analytical capabilities

Relationship management

Job description

Description

Do you have substantial experience managing PMI (private medical insurance) claims data or healthcare analytics? Are you someone with significant people management capability? We’re looking for people to join AXA Health’s Commercial team.

You’ll be accountable for developing and driving claims analysis of cost containment measures, identifying changes in condition, utilisation and provider spend. You’ll enable AXA Health to make claims data led choices to address key risks and opportunities, achieve significant cost savings and drive greater care for our customers. You’ll coach, mentor and guide your team in their professional growth, focusing on analytics and insight best practice methods.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at either our Tunbridge Wells or Bournemouth offices, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing:

• Develop advanced analytical tools and reports to drive claims cost strategies, cost containment and new initiatives. Facilitate rapid deployment of these tools.
• Direct creation of insights and models to identify trends, risks and market variations to ensure good claims performance oversight.
• Share findings with leadership to promote data-driven decision-making and enhance claims management strategies.
• Drive creation of claims intelligence and models, influencing business strategy through insights.
• Offer transformation programme support, ensuring accountability in monitoring initiative performance, identifying risks and recommending corrective actions to meet targets.
• Provide data and analysis to guide optimal clinical pathways, highlighting risks, underperformance and opportunities to improve the claims journey.
• Offer senior guidance for AXA UK and AXA Group health claims projects, contributing to strategic planning and claims spend forecasting. Ownership and input to the Global Claims working group.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring:

• Significant technical experience in a similar role within private healthcare, insurance, financial services or the NHS is essential.
• Demonstrable management experience, including building and developing an analytics team.
• Analytical capabilities to identify clinical issues, changes within spend and condition categories, changes in provider treatment behaviour and overall health data developments.
• High degree of commercial acumen.
• Understanding of design, development and implementation of data products and modelling.
• Competent in SQL, Python and Excel.
• Outstanding relationship management, networking, influencing and presentation skills.
• Ability to operate within a high level of ambiguity.
• Current awareness of the regulatory and compliance environment affecting our processes and claims.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Cash car allowance £5,200
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [e-mail].

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Who we are:

At AXA Health, we’re passionate about helping our members to put their health first, whether that’s individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there’s a problem, our members can be confident we’ll guide them, every step of the way.