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Claims Adjuster ELPL

QBE

Leeds

Hybrid

GBP 30,000 - 40,000

Full time

29 days ago

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Job summary

An international insurance company in Leeds is seeking a Personal Injury Claims Adjuster to manage claims focusing on employers and public liability. This role involves investigating claims, resolving issues, and ensuring excellent service. A collaborative culture with hybrid working arrangements and comprehensive benefits awaits the right candidate.

Benefits

30 days holiday including options for additional days

Pension with employer contributions

Private medical insurance for employees and family

Family-friendly policies

Short-term remote work abroad

Cycle-to-Work benefit

Qualifications

Proven experience dealing with policy coverage.
Experience dealing with liability negotiations.
Able to effectively use MS Office applications such as Word, Excel, and PowerPoint.

Responsibilities

Investigate and resolve Casualty Personal Injury claims.
Identify coverage issues to ensure company liability aligns with commitments.
Manage claims and other material claims issues to settle claims economically.

Skills

Investigative skills

Policy coverage experience

Liability negotiations

Communication skills

Relationship management

MS Office applications

Primary Details

Time Type : Full time

Worker Type : Employee

The purpose of this role is to deliver exceptional claims services by determining policy coverage investigating evaluating and negotiating assigned cases as well as providing timely and accurate support for high complexity claims management.

Personal Injury Claims Adjuster Employer & Public liability

Leeds / Chelmsford / Hybrid

The opportunity

We are looking for a Personal Injury Claims adjuster to join our Casualty team in Leeds focusing specifically on our employers liability & public liability claims. This role offers an exciting opportunity to handle a diverse caseload engage with both internal and external stakeholders and contribute to our collaborative and inclusive culture.

With hybrid office working arrangements and a generous benefits package including 30 days holiday you will be part of a supportive and diverse company. We're the down-to-earth international insurer that is neither too big nor small so you can make a real impact!

Your new role

Investigate and resolve Casualty Personal Injury claims to provide excellent claims handling service with minimal leakage.
Identify and investigate coverage issues to ensure the company’s liability aligns with its contractual commitments.
Identify subrogation contribution and other recovery issues and ensure these are successfully pursued where appropriate.
Manage claims and other material claims issues to resolve and settle claims on an economic basis.
Ensure claims fees and advice are responded to within agreed timeframes to provide good service.
Respond to internal and external stakeholder requests in accordance with service standards.
Flag complaints as required and Treat Customers Fairly.
Maintain knowledge of the claims portfolio and provide information to others on request to support effective monitoring of claims and underwriting decisions.
Reserve accurately to ensure the company’s liability is always clear.
Maintain efficient handling of your own caseload to ensure the prompt timely and effective handling of claims.

Our Commitment to Diversity

We are committed to creating an inclusive environment where all employees feel welcome and valued. We encourage applications from all backgrounds and are dedicated to supporting our employees growth and development.

About you

Excellent investigative skills
Proven experience dealing with policy coverage
Experience dealing with liability negotiations
Effective communication skills written and verbal
Relationship Management skills
Able to effectively use MS office applications such as Word Excel and PowerPoint.

At My Best - QBE Benefits

You are more than your work and QBE is more than a workplace which is why we provide you with the benefits support and flexibility to help you concentrate on living your best life personally and professionally. FOR UK ONLY : As well as the benefits below we also offer an extensive choice of other options to suit you!

30 days holiday a year with the option to buy up to 2 additional days.
Flexible working - balancing work and life is important so our flexible working opportunities are open to all this can include part-time job share and compressed hours.
Pension you are automatically enrolled into the QBE pension plan which entitles you to receive employer contributions of 10% of your basic salary.
Private medical insurance we fund fully comprehensive private medical cover for you and all the family.
Family friendly policies we offer 26 weeks leave at full pay regardless of gender identity sexual orientation or how you become a parent.
Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
Sustainable investing - we believe sustainable integration is important for long term financial environmental and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint by investing more in green businesses than the broader market so your savings are looking after the planets future as well as your own.
Cycle-to-Work benefit from regular exercise whilst making your commute greener and cheaper select and bike and / or accessories up to the value of 5000.

QBE Awards

AXCO Global Insurance Awards 2024 Winner : Network Management of the Year
Insurance Business UK 5-Star Cyber Awards 2024 : QBE rated as a 5-Star Cyber Insurer
UK IT Industry Awards 2023 Winner : Green Technology Innovation of the Year
Working Dads Employer Awards 2023 Winner : Parental Policies Award
Insurance Post British Insurance Awards 2023 : QBE rated as a 5-Star Employee

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families and our commitment to the Women in Finance Charter the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page

Accessibility

Here at QBE we are promoting an accessible workplace for all which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations please make your Talent Acquisition contact aware.

ESG & Sustainability

At QBE we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy enabling a sustainable and resilient workforce and partnering for growth through innovative sustainable and impactful solutions. For further information regarding QBEs sustainability targets including our net-zero pledges and inclusion of diversity targets and our award-winning impact investment initiative Premiums4Good please visit our Sustainability homepage and read our latest Sustainability Report

What next

If you have a passion to contribute to QBEs vision of enabling a more resilient future for our customers and the community we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We believe this is our moment what if it was yours too

APPLY NOW and lets make it

Skills