Civica Cx Systems Lead — Data & Transformation (Remote)

RM Recruit; Tyseley; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A recruitment agency is seeking a Civica Cx Systems Officer to manage and optimise the Civica Cx Housing Management System. This role offers the flexibility of working predominantly from home, with occasional office presence in the Midlands or London. The successful candidate will develop user capabilities, lead system improvements, and collaborate with operational teams. Strong technical skills in SQL and Power BI, alongside Civica Cx experience, are essential for this position.

Qualifications

• Civica Cx experience is essential.
• Strong technical skills with SQL, Power BI, and reporting tools.
• Experience in project delivery and business analysis.

Responsibilities

• Act as subject matter expert for Civica Cx modules.
• Configure and improve system workflows and processes.
• Support users with technical issues and resolve data queries.
• Lead improvements to data quality and conduct audits.
• Coordinate system testing and upgrades.
• Develop user guides and deliver workshops.
• Produce reports and dashboards to support decision-making.
• Collaborate with ICT and Innovations teams.

Skills

SQL

Power BI

Reporting tools

Data mapping

Project delivery

Testing coordination

Business analysis

Communication skills

Job description

A recruitment agency is seeking a Civica Cx Systems Officer to manage and optimise the Civica Cx Housing Management System. This role offers the flexibility of working predominantly from home, with occasional office presence in the Midlands or London. The successful candidate will develop user capabilities, lead system improvements, and collaborate with operational teams. Strong technical skills in SQL and Power BI, alongside Civica Cx experience, are essential for this position.