CIO IP&I TPL - Investments

Lloyds Bank plc; Wellington; Hybrid; GBP 100,000 - 140,000; Full time

Job summary

A leading UK financial institution is seeking a CIO for their Investments team, located across Edinburgh and Leeds. This hybrid role focuses on providing strategic direction for the Intermediary platform to ensure sustainable growth and a market-leading proposition. Candidates should demonstrate strong leadership in a DevOps environment, with capabilities in agile methodologies and a focus on enhancing customer journeys. A robust benefits package is offered, along with a focus on diversity and inclusion.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

30 days holiday plus bank holidays

Range of wellbeing initiatives

Qualifications

• Significant experience of leading and empowering teams using agile development methods.
• Demonstrate thought leadership on contemporary technical delivery.
• Deep knowledge of the competitor landscape and emerging technologies.

Responsibilities

• Provide strategic direction for the Intermediary platform.
• Drive continuous improvement and inspire teams through authentic leadership.
• Ensure safety and resilience of products is prioritized.

Skills

Building capability

Leading teams

Agile development methods

Inspirational leadership

Customer journey improvements

Commercial competence

Data-driven decision making

Technical architecture principles

Job description

End Date Wednesday 10 December 2025

We support flexible working - click here for more information on flexible working options

Flexible Working Options

Hybrid Working

Job Description

JOB TITLE: CIO IP&I TPL - Investments

LOCATION(S): Edinburgh/Leeds

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time at an office hub mentioned above.

About this role

CIO Insurance, Pensions & Investments (IP&I) is beginning the journey of disrupting the market through creating new digital and market‑leading propositions. Our business needs to change to ensure we remain relevant for our customers today and tomorrow in an increasingly competitive, volatile and digitally‑led environment. This role is here to provide the strategic direction for the Intermediary platform, delivering a market‑leading proposition and helping IP&I to meet its short‑ and long‑term objectives and delivering a material contribution to the sustainable growth of Lloyds Banking Group. The Intermediary Platform’s ambition is to accelerate growth in our wealth capabilities and deliver seamless, innovative solutions for advisers and their clients. This role is a great opportunity to be at the heart of supporting CIO IP&I’s transformation, where you’ll have the opportunity to work collaboratively across GCOO and IP&I, in addition to key partners, helping to shape the direction of the platform for our colleagues and customers.

Technical Platform Leader Accountabilities

• Ensure that the capabilities in the team are what is needed for the future; articulate the skill‑based vision of the future and the steps to get there.
• Create a vision of a new future that brings significant change and improvements to how we serve our customers. Providing a roadmap for Platform activities that demonstrate (measurable) value and champion quality technical delivery using the portfolio of investment.
• Role model Group Values, working to develop a strong leadership team. Drive continuous improvement and inspire people through authentic and visible leadership.
• Empower the teams to ensure that the right problems get focus and the outcomes drive great benefits by effective use of the Group’s agile approach, using strategic systems (e.g. Jira) for oversight and reporting.
• Ensure that safety and resilience of product is a priority through the backlogs and in the work, ensuring core governance requirements are met.
• Ensure that all decisions are made in alignment with frameworks and within Group standards as articulated in the approved change delivery methods and the Group Security and Technology policies.
• Consider end‑to‑end economics and build compelling arguments for both run and change capabilities.
• Provide exceptional leadership to the team, coaching and developing through change with a focus on empowerment.
• Demonstrate and role model financial accountability and efficient management of all Group resources.

Skills, knowledge and Experiences

• Skilled and effective at building capability at an individual and team level.
• Significant experience of leading and empowering teams using agile development methods and tooling within a DevOps environment.
• Able to inspire and engage at all levels through a focus on a non‑hierarchical culture of collaboration, transparency and trust across the team.
• Demonstrate thought leadership on contemporary technical delivery across the entire lifecycle from ideal to realisation of value.
• Experienced collaborator. Ability to influence internal and external relationships (suppliers, regulators etc) to ensure progression of key business decisions. Using these skills to anticipate challenge to resolve complex issues and conflicting requirements.
• Deep knowledge of the competitor landscape, customer behaviour and emerging products and technologies.
• Skilled in developing and maintaining customer journey improvements. Understanding and knowledge of frameworks.
• Identify, monitor and mitigate commercial and customer risks in alignment with the requirement of the regulatory environment.
• Deliver cost and income targets in alignment with broader risk and capital/funding requirements. Experience of driving a focus on all risk, governance, conduct and control requirements and of using the context of these in decision making around technology.
• Providing a data focused approach, using analytics and insight to make evidence based decisions that explain the 'why'.
• Strong commercial competence and the ability to effectively assess choices to achieve the best outcomes for Customers.
• Skilled at building a world class engineering team.
• Extensive experience and technical modern engineering knowledge from implementation of a broad range of platforms.
• Adapt approach in pursuit of the best solution – has a knowledge base of multiple engineering and software design solutions, devops, data, automation, hosting choices. Strong and demonstrable experience of managing technical service and security.
• Well versed in technical architecture principles and deep experience of systems architecture and integration (incl with third parties) and skilled at ensuring we Evergreen modern technology.
• Skilled at data driven decision making in order to explain the 'why' to a variety of audiences (including less technical audiences).
• Detailed knowledge of software design, build and release via DevOps principles and practices.
• Detailed knowledge of the relevant sector of the UK financial services market or customer/product group with an excellent understanding of the key drivers, issues and constraints of customer journeys.

About working for us

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under‑represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide‑ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If all of this resonates, and you want a job with big meaning, then please do get in touch to discuss!

At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We’re focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.