Christmas Temporary Waiter

Harrods Careers; Cheltenham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading luxury department store is seeking a Christmas Temporary Waiter to join their esteemed Restaurants team in Cheltenham. The role involves taking food and beverage orders, maintaining high service standards, and creating memorable customer experiences. Ideal candidates will have strong communication skills and the ability to work well in a fast-paced environment. This fixed-term position runs from October 26, 2025, to January 10, 2026, and offers competitive pay along with valuable career development opportunities.

Benefits

Competitive salary plus service charge

Learning and development opportunities

Harrods discount up to 33%

Access to a staff canteen

Qualifications

• Proven experience in a hospitality environment.
• Knowledge of restaurant menu and allergens.
• Ability to engage and interact with guests.

Responsibilities

• Take food and beverage orders professionally.
• Organise and carry out all mise-en-place duties.
• Ensure high standards of service and customer satisfaction.

Skills

Excellent communicator

Customer service focused

Attention to detail

Ability to work under pressure

Team player

Job description

Overview

Christmas Temporary Waiter

We are now seeking a team of hospitality specialists to bring our vision to life and be part of something spectacular. This role will be a fixed term contract from 26 October 2025 to 10 January 2026. Join us in creating memorable experiences that will set the standard for luxury dining worldwide.

About the Role

Our Front of House teams set the scene for exceptional experiences and are an invaluable part of our Restaurants family. Waiters and Waitresses across Harrods are flexible to our customers’ needs and go above and beyond to make anything possible. They know what it means to go the extra mile and nothing is too much trouble.

Your responsibilities will also include:

• Take food and beverage orders in a professional manner, taking every opportunity to maximise sales in a discreet manner
• Organise and carry out all mise-en-place duties prior to and after service to the required standards
• Be following the cash handling procedures and ensuring the customer is billed correctly
• Set-up and clear tables prior to, during and after service, ensuring that the highest standards are maintained
• Ensure your station and the restaurant runs smoothly as well as maintaining Harrods high standards of quality, service and maximising productivity

About You

You are an excellent communicator and customer service focused, enjoying greeting customers in a warm and friendly manner remaining attentive throughout their visit, and providing customers with a prompt and efficient service.

You are cool, calm, collected even in pressurised situations and able to think on your feet. You are also reliable and work well in a team, being a good listener and supporting others.

You will also:

• Have a comprehensive knowledge of the restaurant menu and allergens as well as a good knowledge of any specials promotions. Able to answer guest queries quickly, knowledgeably and in a discreet manner in line with the highest standards.
• Engage with and interact comfortably with guests and build a working rapport in service to ensure a smooth and elegant service experience
• Have good attention to detail which will be evident through floor mis-en-place, checklists and sufficient stock level

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive:

• A competitive salary plus service charge.
• Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise.
• Great career opportunities in multiple locations around the UK and going international.
• This role offers the opportunity to build your expertise in numerous different industries and grow an exciting career within Harrods.
• Access to a staff Canteen.
• Up to 33% Harrods discount.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @TogetherHarrods.

Additional Information

Time Type: Fixed Term

Department: Restaurants and Kitchens (John Barton)