Chief of Staff

Goodstack; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A fast-growing tech startup is seeking a Chief of Staff to work closely with the COO and Founders. The role is pivotal in driving strategic initiatives and enhancing company operations. The ideal candidate will possess exceptional analytical skills, project management experience, and the ability to thrive in complex environments. This position offers a unique opportunity to make a significant impact within the organization while advancing on a mission to integrate positive change globally.

Benefits

Private health insurance

Learning & development budget

Flexible working hours

Paid days off for volunteering

Annual leave and public holidays

Qualifications

• Ideally experienced in high-performance analytical environments.
• Ability to communicate precisely and concisely.
• Exceptional at multitasking and prioritization.

Responsibilities

• Act as a trusted execution partner to the COO and Founders.
• Lead cross-functional operational and strategic projects.
• Draft and coordinate board materials and strategic updates.
• Analyze data to support strategic decisions and create business cases.
• Improve the company's operating cadence and manage rhythms.
• Facilitate company meetings with clear outputs.

Skills

Analytical thinking

Project management

Communication

Data analysis

Collaboration

Education

MBA from a top-tier business school

Tools

SQL

Spreadsheets

Business intelligence tools

Job description

If you’ve been looking to join a fast-growing startup with a bold vision of a world where doing good is built into everything we do, then you’ve found the right place!

Backed by General Catalyst, the same investors behind Stripe and Airbnb, we’re one of Europe’s fastest-growing SaaS companies – building the technology that enables global enterprises to give, volunteer, and fund with confidence.

Our Mission

Our mission at Goodstack is to revolutionize how the world does good 🌎.

As a Series A social impact startup, we power global change through technology. We enable companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams.

Global brands, including Google, OpenAI, TikTok, LinkedIn, HSBC, Atlassian and Twilio - as well as thousands of nonprofits, including the Red Cross, Cancer Research, and Oxfam - use Goodstack to make a difference.

In 2025 alone, we have facilitated $5 billion in donations to good causes. But this is just the beginning. We're building the world’s leading platform that powers donations to nonprofits globally.

To keep our momentum and deliver consistently high value to our partners, we need incredible people to help us on our journey – we need you 🫵

Join us as Chief of Staff

Do you want to get fast-tracked exposure on what it takes to build a hyper-growth tech company on a mission to revolutionize how the world does good?

We’re hiring a Chief of Staff to work directly with the COO, Founders and wider team to help Goodstack through its next phase of growth.

You’ll sit at the centre of the company: helping shape strategy, translating it into action, and driving cross-functional execution as we grow. Your job is to bring clarity where there is ambiguity, and drive momentum to the most important work happening across the company.

This is a role for someone truly exceptional - someone who thrives in complexity, thinks with extreme clarity and precision, and takes real ownership for rapidly executing to an exceptionally high standard.

This role will evolve rapidly as Goodstack scales, and done well, it will become one of the highest-impact positions in the company.

As Chief of Staff, your mission will be to:

• Act as a trusted execution partner to the COO, Founder CEO and Founder CPO, taking ownership of high-leverage work.
• Lead cross-functional operational and strategic projects from problem definition through to delivery (e.g. post-acquisition integration, organisational design, internal process improvement etc.).
• Draft and coordinate board materials, investor updates, strategic decks, and decision briefs, ensuring clarity of narrative and insight.
• Pull and analyse data to support strategic and operational decisions and create business cases (e.g. unit economics, pricing, product roadmap, competitor analysis etc.).
• Run and continuously improve the company’s operating cadence, including weekly management metrics, OKRs, and Monthly Business Reviews.
• Own agendas and materials for company set-piece meetings such as All Hands, strategy sessions, and management offsites, ensuring clear outputs and follow-through.
• Act as connective tissue across functions to unblock progress, surface issues early, and push accountability to the right owners.

After 6 months, success will look like:

• COO and Founders have increased leverage, and you are a trusted thought‑partner for them.
• You are serving as a force multiplier by being a Swiss Army knife across the org.
• You are all over our metrics and have built a strong reporting cadence.
• You have taken ownership of at least two company‑critical strategic projects.
• You are owning core company operating rhythms and they are running smoothly and at the highest quality.
• You are holding the pen on board prep and are delivering crisp, timely, data‑driven and exceptionally high quality materials.

This role is a perfect match for you if you are:

• Coming from a top-tier, high-performance analytical environment, such as MBB consulting followed by a commercial, operational or strategic role in a fast-growth tech company.
• An “exceptional generalist”. You are top 5% at a lot of things - from crafting presentations, to analysing data, to finding ways to leverage AI to step‑change a process. As part of this, you will be insanely organised and someone who ALWAYS follows through. You’re the one that leaders repeatedly go to when they want something done excellently.
• A first‑principles, systems thinker with incredible raw processing power. Intellectual curiosity, judgment and learning speed matter more than decades of experience in this role. You will be someone who can hold their own in a debate from first principles.
• Highly execution‑oriented, with a strong bias toward action. You are excited by the prospect of finding and fixing things that need to be improved. You are intolerant of substandard work - but have the judgement to balance that with extreme pragmatism where required in order to get the job done.
• A very precise, concise communicator. You write fluently, you create beautiful presentations, and you can articulate yourself clearly in person.
• Extremely analytical and data‑driven. You love using numbers, metrics and data to analyse, test hypotheses, inform decisions, and build narratives. You are comfortable pulling data directly yourself (e.g. SQL, spreadsheets, BI tools).
• Brilliant at working across functions and with stakeholders at all levels. As part of that, you are low-ego, collaborative and kind - particularly when the heat is on (see below).
• Calm under pressure. You are amazing at keeping multiple balls juggling and multi‑tasking, but you can also prioritise ruthlessly and say no when you need to.
• Someone with an inner drive. This role is an extension of the COO and Founders, and so you’ll be very ambitious and want to win passionately. You are someone that is willing to go all‑in to create something generational.

Bonus if you have:

• An MBA from a top-tier business school.
• Been in an organisation that has hyper‑scaled from $20M to $100M+ ARR.
• Basic coding or scripting ability (e.g. Python) to automate analysis or answer questions quickly.
• Been in a complex, multi‑product enterprise SaaS, fin‑tech or marketplace scale‑up.
• Designed and run operating systems such as OKRs and MBRs.
• A passion for social impact, nonprofits, or purpose‑driven companies.

What you can expect upon joining our team

💰 Salary reviews and share options becoming an integral part of our growth and share in the company's success

💝 Goodstack’s Workplace Giving

⚕️ Vitality Plus - Private health insurance

🌞 £250 Brighten your day annual budget

🤓 £1000 Learning & development annual budget

📚 Goodstack library

🌯 Tasty Tuesday! Office lunch is on the company

🏃🏿♀️ Slow run club Wednesday

⭐️ Paid days off to volunteer for non‑profit causes

🎤 Paid days to attend conferences

🥳 Paid day off on your birthday!

🌴 25 days annual leave, plus paid public holidays

💙 Paid sick leave

🧘🏽 Paid wellness leave

🪁 Parental leave

🧸 Workplace nursery scheme

🧓🏽 Pension (with tax‑efficient salary sacrifice option)

🚴🏾 UK cycle‑to‑work scheme

🌳 Ecologi carbon offsetting

⚖️ Flexible working hours

🖥️ WFH budget upon joining

🏡 You're always welcome to pop in more often if you enjoy the buzz of being in the office. It's a warm, friendly space right in the heart of London

🙌 … and so much more

About us

Since 2017, Goodstack has been at the forefront of creating a future where good will be built into everything we do. From daily commutes to weekend activities or grocery shopping, we envision a world where creating positive change is seamlessly integrated into our everyday lives. In this future, the depth and breadth of impact we can make through everyday actions will expand dramatically – benefiting both businesses and the world.

Businesses are expected to deliver on both profit and purpose and those that don’t are falling behind. We’re here to make it easy for any company, anywhere in the world, to integrate good into what they do. Doing this empowers everyone – companies, employees, consumers, and communities – to contribute to positive change and take meaningful action.

Let's do this! 💜

OUR PLEDGE TO DIVERSITY, EQUITY & INCLUSION

We take pride in our diverse and growing team representing 20+ nationalities across 5 continents 🌍! Our continued expansion provides us with opportunities to embrace and celebrate different backgrounds, perspectives, and experiences, essential to our success. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

A team that represents the world that we are trying to support is a wiser, more knowledgeable and stronger one. We’re excited for you to bring your experience, yourself and your special lemon twist to Goodstack to propel us forward in striving to create a better world for us all.

Check out our Careers Page for more details!