Chateau du Molay - General Assistant (EU PASSPORT) - Northern France

Experience Education; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading provider of educational travel is hiring a General Assistant for the 2026 season at their Chateau Du Molay in Northern France. The role involves maintaining guest accommodations, assisting with restaurant services, and contributing to evening entertainments. A positive attitude, customer service skills, and EU documentation are required. Competitive seasonal salary and benefits such as shared accommodation and meals included. Ideal for individuals looking to gain hospitality experience in an international setting.

Benefits

Competitive salary

Free meals

Shared accommodation

Management training

Access to on-site facilities

Qualifications

• Experience in housekeeping or cleaning preferred.
• Seasonal hospitality experience is a bonus.
• Willingness to learn and positive attitude.

Responsibilities

• Ensure hygiene standards in guest accommodations.
• Assist in restaurant service during mealtimes.
• Involved in evening entertainment activities.

Skills

Housekeeping experience

Hospitality experience

Positive attitude

Customer service skills

Conversational English

French speaking

Job description

Chateau du Molay - General Assistant (EU PASSPORT) - Northern France

Join us for the 2026 season at Travelbound’s amazing Chateau Du Molay in Northern France! Travelbound specializes in offering residential school trips to groups from all over the world.

This role will be based at our truly idyllic, 18th‑Century chateau, situated in Normandy, France. Renowned for its history, beautiful towns and sandy beaches, you will have the chance to explore everything Normandy has to offer. If you prefer a change of scenery on your day off, you can take the train and arrive in central Paris within a couple of hours.

A season at Chateau Du Molay will give you the opportunity to build on your hospitality skills and make memories that will last a lifetime. With an international customer base and a team of around 20 staff members from across Europe and the world, you will have a unique opportunity to practice your French and English language skills.

What will I be doing?

As a General Assistant, you will play a key role in ensuring our school guests and party leaders feel welcomed at Chateau du Molay and have the best stay possible.

The main focus of your role will be to uphold presentation and hygiene standards for guest accommodation – bedrooms and bathrooms. This includes hoovering, dusting, cleaning bedrooms and bathrooms, and stripping and re‑making beds. Daily general room cleans are required as well as deep cleans on busy change‑over days. The chateau hosts 3–4 changeovers per week.

You will also work with pride to keep communal areas such as the bar, restaurant, entrance, entertainment areas and classrooms presentable and welcoming.

During mealtimes you will greet our guests in the restaurant area with a friendly smile and assist with waiting tables, serving meals, and closing down the restaurant after service. We serve breakfast and dinner, so you can expect early starts for a breakfast shift and late finishes for an evening shift, with a break in between.

With a team of around 30 staff members at Chateau du Molay, you will also be involved in other departments, such as the Evening Entertainments team which runs discos, karaoke and outdoor challenge sessions each evening. Other key focuses include helping with pot‑wash, laundry, and ensuring the outside grounds are presentable. You may find your evenings either working in the restaurant or providing entertainment.

Our motto at Travelbound is ‘teamwork makes the dream work!’ We are looking for positive, can‑do individuals who share our teamwork ethos – other duties within the scope of each role may be required.

What skills and experience do I need?

• Previous experience of housekeeping or cleaning in a travel setting (preferred but not essential – full training will be provided)
• Previous seasonal, hospitality experience is a bonus
• A good attitude and willingness to learn
• A vibrant personality and confidence in front of large groups
• Outstanding customer‑service skills
• Conversational English is essential
• French speaking is a bonus!

What can Travelbound offer me?

• Competitive, seasonal salary paid in Euros as all staff will be on a French contract for 2026
• All meals – even on your days off!
• Free on‑site shared accommodation
• Option to live off‑site if you live locally
• Uniform
• Insurance
• Access to on‑site facilities including staff bikes, outdoor swimming pool, BBQ, discounted drinks in the chateau bar, etc.
• Management training once at the chateau
• Role progression and the chance to return for future seasons
• We are part of the world’s largest collection of specialist brands, Travelopia, which means we can offer further seasonal opportunities with our sister brands once your season comes to an end, including JCA in the UK and Skibound in the French Alps

The extra bits…

• We ask applicants to be fully available from the end of February 2026 to July 2026 (with the chance of extending right through until October 2026)
• You must be 18 or over by February 2026 to apply
• Due to Brexit implications, applicants will need to hold EU documentation e.g., EU passport, EU work visa, French residency permit or Carte de Sejour
• Please apply for just ONE Travelbound job role – the role you feel you are best suited to and most interested in. We will assess your application against other vacancies without you having to apply for multiple positions.
• If you are applying as a couple, please apply INDIVIDUALLY for your chosen role and include the name of your friend or partner or family member in your application.
• We receive a very high number of applications each year. Please allow up to 3 weeks to receive a response – all applications will be contacted whether you are successful or not, but feedback cannot always be provided due to the volume of applications.

We look forward to receiving your application!