Charity Shop Supervisor: Lead a Friendly Team & Drive Impact

Sue Ryder Care; Hitchin; On-site; GBP 80,000 - 100,000; Part time

Job summary

A prominent charity organization in Hitchin is seeking a Shop Supervisor to lead a small team in providing excellent customer service while managing shop operations. The ideal candidate will possess retail experience, a positive attitude, and effective team leadership skills. Responsibilities include driving sales, managing stock processes, and ensuring a high standard of customer care. This role offers a competitive hourly wage, 27 days of holiday, and additional benefits, making it an excellent opportunity for those passionate about supporting the community.

Benefits

27 days holiday increasing with service

Company pension scheme

Staff discounts with various retailers

Qualifications

• Retail experience with commercial awareness to deliver sales.
• Proven team leadership skills.
• Ability to engage with customers and volunteers.

Responsibilities

• Drive business and achieve targets.
• Lead a team to deliver great customer service.
• Manage stock processes and merchandising.

Skills

Customer Service Experience

Team Leadership

Organisational Skills

Cash Handling

Basic IT Skills

Job description

A prominent charity organization in Hitchin is seeking a Shop Supervisor to lead a small team in providing excellent customer service while managing shop operations. The ideal candidate will possess retail experience, a positive attitude, and effective team leadership skills. Responsibilities include driving sales, managing stock processes, and ensuring a high standard of customer care. This role offers a competitive hourly wage, 27 days of holiday, and additional benefits, making it an excellent opportunity for those passionate about supporting the community.