Charity Shop Manager - Lead Sales & Volunteers (Chiswick)

Octavia; Greater London; On-site; GBP 24,000 - 29,000; Full time

Job summary

A community-focused charity is seeking a Shop Manager for their thriving Chiswick location. The ideal candidate will lead the store's day-to-day management, drive sales and donations, and foster a high-performing team of volunteers. Applicants should possess strong commercial acumen and excellent customer management skills. Additional benefits include flexible working and mental health support, along with a competitive salary of £28,412. This is an opportunity to make a significant impact in the local community.

Benefits

Pension contributions up to 10%

Flexible-working

Life Assurance

Employee Wellbeing App

Online GP Service

Cycle to work

Opportunities for self-development

Opportunities to volunteer

Qualifications

• Experience managing a team and understanding of charity store profitability is essential.
• Ability to analyze customer profiles and buying trends to drive business is a must.

Responsibilities

• Lead day-to-day management of the Chiswick store.
• Recruit and develop a high performing team.
• Oversee incoming and outgoing donations and ensure store presentation meets standards.
• Manage community engagement initiatives within budget.
• Support fundraising as a brand ambassador.

Skills

Commercial acumen

Customer management skills

People management skills

Sales driving

Community engagement

Education

Experience as a store manager

Job description

A community-focused charity is seeking a Shop Manager for their thriving Chiswick location. The ideal candidate will lead the store's day-to-day management, drive sales and donations, and foster a high-performing team of volunteers. Applicants should possess strong commercial acumen and excellent customer management skills. Additional benefits include flexible working and mental health support, along with a competitive salary of £28,412. This is an opportunity to make a significant impact in the local community.