Charity Shop Manager - Bridport

Blue Cross; Bridport; On-site; GBP 24,000; Full time

Job summary

Join Blue Cross as a Charity Shop Manager in Bridport, where you'll lead a new community-focused shop opening soon. In this permanent full-time role, you will manage day-to-day operations, recruit and train volunteers, and enhance customer engagement while maintaining high retail standards. With a competitive salary and generous benefits, you will play a crucial role in supporting animals and their owners in your community.

Benefits

38 days holiday growing to 43

Physical and mental wellbeing support programs

24/7 GP services

Health cash plan

Pension scheme with enhanced contributions

Professional fees paid for development

Life assurance

20% discount on pet insurance

Qualifications

• Retail management experience is essential.
• Strong interpersonal skills to build external relationships.
• Good IT skills and understanding of finance required.

Responsibilities

• Recruit, train and support volunteers to run the shop effectively.
• Promote the shop and increase stock donations.
• Oversee daily activities and visual merchandising.

Skills

Retail management experience

Commercial awareness

Interpersonal skills

IT skills

People management skills

Customer service skills

Job description

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Charity Shop Manager - Bridport

Application Deadline: 3 August 2025

Department: Fundraising, Comms & Engagement

Employment Type: Permanent - Full Time

Location: Bridport

Reporting To: Area Manager

Compensation: GBP 24,000 / year

Description

Contract: Permanent, full time (35 hours over 5 days)

Salary: GBP 24,000 per annum

Location: East Street, Bridport

Closing date: Sunday 3rd August 2025

Interview date: W/C 11th August 2025

Charity shops are the in-place to shop and in 2025 and we're just getting started with our brand new shop in Bridport, Dorset! By joining our team in a community loved by locals and tourists alike, you will be a part of establishing this shop within the local community and keeping people and their pets at the heart of everything that we do.

With the shop due to open in September, it's a great chance for you to jump in from the start, get things up and running, and really make your mark alongside the newly formed team!

More about the role

Working with the Assistant Manager, you will recruit, train and support our incredibly loyal volunteers to ensure our shop runs smoothly and efficiently. You must be confident in promoting and showcasing what we do to increase the amount of people who are able to volunteer with us or donate stock.

You will be providing oversight on day to day activities, supporting with visual merchandising and planning strategies to increase stock quality and quantity to enable us to grow our business.

As a Shop Manager, we need you to use your experience in retail management to make this store thrive in the community it sits in. Ideally you will be a local person with great connections and ideas in how best to sell and engage with our customers.

Your great organisation skills along with an eye for attention to detail will guarantee smooth operations, allowing your team to come together and provide quality customer service.
Our shop is open Monday to Saturday from 09:00 till 17:00. Your normal working pattern may change each week, subject to the needs of the business.

About you

Essential qualifications, skills, and experience:

• Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships.
• Good IT skills and a basic understanding of finance
• Good people management skills
• Excellent customer service skills

It would also be great if you had:

• Full driving licence
• Experience of working with volunteers
• Experience of fundraising

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.