Channel Manager (f/m/n)

PPG; Shildon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aerospace company in Shildon is searching for a Sales Support Specialist focused on reseller relationships. Candidates need a bachelor's degree and at least 3 years' experience in sales support or channel management. Responsibilities include maintaining strong relations with resellers, monitoring sales performance, and providing necessary sales tools and training. Strong communication, negotiation skills, and proficiency in CRM software are essential for success in this role. Competitive compensation and benefits are offered.

Qualifications

• 3+ years of experience in channel management, reseller management, or sales support roles.
• Strong understanding of reseller business models and sales processes.
• Analytical mindset with the ability to interpret sales data.

Responsibilities

• Develop and maintain relationships with assigned resellers.
• Monitor sales performance and generate reports.
• Provide necessary sales tools and training to resellers.
• Coordinate order management with internal teams.

Skills

Sales Analysis and Reporting

Communication

Relationship Building

Negotiation

Interpersonal Skills

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

CRM software

Microsoft Office Suite

Job description

Key Responsibilities:

• Reseller Relationship Management: Develop and maintain strong, long-term relationships with assigned resellers to ensure loyalty and commitment to the company’s products and services.
• Performance Monitoring and Reporting: Sales performance against targets, analyze sales data, and prepare regular reports for sales and senior management. Identify areas for improvement and implement corrective actions.
• Sales Support and Enablement: Provide resellers with necessary sales tools, product information, pricing, and promotional materials. Conduct training sessions and webinars to enhance reseller knowledge and selling skills.
• Order Management and Coordination: Coordinate with internal teams (sales, marketing, logistics, finance) to ensure smooth order processing, timely delivery, and resolution of any issues raised by resellers.
• Market Intelligence and Feedback: Gather market and competitor information from resellers and relay insights to the company to inform product development and marketing strategies.
• Compliance and Policy Enforcement: Ensure resellers comply with company policies, pricing guidelines, and contractual obligations.
• Collaboration: Work closely with marketing and product teams to align reseller activities with company campaigns and product launches.

Qualifications:

• Bachelor’s degree in either Business Administration, Marketing, Sales, or on technical fields with a desire to move to sales and marketing.
• Proven experience (3+ years) in channel management, reseller management, or sales support roles.
• Knowledge of the Aerospace industry preferred.
• Strong understanding of reseller business models and sales processes.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in CRM software and Microsoft Office Suite.
• Analytical mindset with the ability to interpret sales data and generate actionable insights.
• Self-motivated and able to work independently in an office environment.
• Strong organizational and multitasking abilities.

Key Competencies:

• Relationship Building,
• Sales Analysis and Reporting,
• Communication and Presentation,
• Team Collaboration,
• English language is mandatory,
• Additional language is a plus (German would be preferred).

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.