Change Manager for DTC Apps — ITIL & CAB Lead

NBCUniversal; Brentford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading media and entertainment company in Brentford is seeking a Change Manager to oversee the change process for client applications. The ideal candidate should have at least 3 years of change management experience and a Bachelor’s degree in IT. Responsibilities include managing the Change Advisory Board and coordinating system changes, ensuring compliance and risk assessment. The role requires exceptional communication skills and familiarity with ITIL tools.

Qualifications

• Minimum 3 years’ experience in a change management role.
• Experience managing app store accounts, particularly for OTT applications.
• Expertise with ITIL tools or similar.

Responsibilities

• Manage the change process for client applications and related software services.
• Run the Change Advisory Board and oversee system change approvals.
• Provide executive level reports summarizing system changes.

Skills

Change management

Communication skills

Risk assessment

Compliance

Education

Bachelor’s degree in information technology or relevant field

Tools

Service Now

Job description

A leading media and entertainment company in Brentford is seeking a Change Manager to oversee the change process for client applications. The ideal candidate should have at least 3 years of change management experience and a Bachelor’s degree in IT. Responsibilities include managing the Change Advisory Board and coordinating system changes, ensuring compliance and risk assessment. The role requires exceptional communication skills and familiarity with ITIL tools.